Details
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 6th Conference on ACM Conversational User Interfaces |
| Subtitle of host publication | CUI 2024 |
| Number of pages | 14 |
| ISBN (electronic) | 9798400705113 |
| Publication status | Published - 8 Jul 2024 |
| Event | 6th Conference on ACM Conversational User Interfaces, CUI 2024 - Luxembourg City, Luxembourg Duration: 8 Jul 2024 → 10 Jul 2024 |
Abstract
Prior research has designed and evaluated Voice Assistance (VA) for different settings such as the home, school, and public spaces. Office environments have been relatively understudied, leaving a gap in understanding the essential factors for designing a VA specifically for work settings. In this study, we developed the WorkFit VA specific for the office environment, focusing on the health and well-being of knowledge workers. WorkFit was designed to monitor knowledge workers for sedentary behavior, inconsistent hydration, and stress, and to deliver proactive voice interventions followed by a health recommendation to mitigate those issues. We evaluated WorkFit in a field study with 15 knowledge workers for 5 working days. In the study, we determined challenges and opportunities for voice interactions in work settings. We identified contextual factors for identifying inopportune moments for voice interactions in an office setting. We found that 92% of knowledge workers accepted WorkFit's hydration interventions while 79% of them engaged in walking breaks. Moreover, breathing exercises recommended by WorkFit significantly stabilized the heart rate of knowledge workers during stress. Based on our findings, we propose five design recommendations for the development of VA customized to office settings.
Keywords
- conversational user interface, health, knowledge worker, office, proactive, ubiquitous, voice assitant, well-being
ASJC Scopus subject areas
- Computer Science(all)
- Human-Computer Interaction
- Computer Science(all)
- Software
Sustainable Development Goals
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Proceedings of the 6th Conference on ACM Conversational User Interfaces: CUI 2024. 2024. 5.
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - WorkFit
T2 - 6th Conference on ACM Conversational User Interfaces, CUI 2024
AU - Ahire, Shashank
AU - Simon, Benjamin
AU - Rohs, Michael
N1 - Publisher Copyright: © 2024 Owner/Author.
PY - 2024/7/8
Y1 - 2024/7/8
N2 - Prior research has designed and evaluated Voice Assistance (VA) for different settings such as the home, school, and public spaces. Office environments have been relatively understudied, leaving a gap in understanding the essential factors for designing a VA specifically for work settings. In this study, we developed the WorkFit VA specific for the office environment, focusing on the health and well-being of knowledge workers. WorkFit was designed to monitor knowledge workers for sedentary behavior, inconsistent hydration, and stress, and to deliver proactive voice interventions followed by a health recommendation to mitigate those issues. We evaluated WorkFit in a field study with 15 knowledge workers for 5 working days. In the study, we determined challenges and opportunities for voice interactions in work settings. We identified contextual factors for identifying inopportune moments for voice interactions in an office setting. We found that 92% of knowledge workers accepted WorkFit's hydration interventions while 79% of them engaged in walking breaks. Moreover, breathing exercises recommended by WorkFit significantly stabilized the heart rate of knowledge workers during stress. Based on our findings, we propose five design recommendations for the development of VA customized to office settings.
AB - Prior research has designed and evaluated Voice Assistance (VA) for different settings such as the home, school, and public spaces. Office environments have been relatively understudied, leaving a gap in understanding the essential factors for designing a VA specifically for work settings. In this study, we developed the WorkFit VA specific for the office environment, focusing on the health and well-being of knowledge workers. WorkFit was designed to monitor knowledge workers for sedentary behavior, inconsistent hydration, and stress, and to deliver proactive voice interventions followed by a health recommendation to mitigate those issues. We evaluated WorkFit in a field study with 15 knowledge workers for 5 working days. In the study, we determined challenges and opportunities for voice interactions in work settings. We identified contextual factors for identifying inopportune moments for voice interactions in an office setting. We found that 92% of knowledge workers accepted WorkFit's hydration interventions while 79% of them engaged in walking breaks. Moreover, breathing exercises recommended by WorkFit significantly stabilized the heart rate of knowledge workers during stress. Based on our findings, we propose five design recommendations for the development of VA customized to office settings.
KW - conversational user interface
KW - health
KW - knowledge worker
KW - office
KW - proactive
KW - ubiquitous
KW - voice assitant
KW - well-being
UR - http://www.scopus.com/inward/record.url?scp=85199560617&partnerID=8YFLogxK
U2 - 10.1145/3640794.3665561
DO - 10.1145/3640794.3665561
M3 - Conference contribution
AN - SCOPUS:85199560617
BT - Proceedings of the 6th Conference on ACM Conversational User Interfaces
Y2 - 8 July 2024 through 10 July 2024
ER -