Using FLOW to improve communication of requirements in globally distributed software projects

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Original languageEnglish
Title of host publication2009 Collaboration and Intercultural Issues on Requirements
Subtitle of host publicationCommunication, Understanding and Softskills, CIRCUS 2009
PublisherIEEE Computer Society
Pages5-14
Number of pages10
ISBN (print)9781424476923
Publication statusPublished - 2009
EventCollaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009 - Atlanta, GA, United States
Duration: 31 Aug 200931 Aug 2009

Publication series

Name2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009

Abstract

Effective communication of requirements is essential in all software projects. In distributed projects communication faces even more and bigger challenges due to the narrow communication channels that are available. Applying information theory and information flow concepts as provided by FLOW to process improvement can help to overcome challenges associated with communication of requirements in global software projects. We participated in a software project distributed over three locations in three time zones. To test the feasibility of our FLOW perspective we analyzed the projects information flows. We found communication problems that are typical in a global context. Based on FLOW theory we developed three new suggestions to overcome these problems. Finally, we present a measurement approach that can be used to evaluate our suggestions in future global projects.

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Using FLOW to improve communication of requirements in globally distributed software projects. / Stapel, Kai; Knauss, Eric; Schneider, Kurt.
2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009. IEEE Computer Society, 2009. p. 5-14 5457328 (2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009).

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Stapel, K, Knauss, E & Schneider, K 2009, Using FLOW to improve communication of requirements in globally distributed software projects. in 2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009., 5457328, 2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009, IEEE Computer Society, pp. 5-14, Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009, Atlanta, GA, United States, 31 Aug 2009. https://doi.org/10.1109/CIRCUS.2009.6
Stapel, K., Knauss, E., & Schneider, K. (2009). Using FLOW to improve communication of requirements in globally distributed software projects. In 2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009 (pp. 5-14). Article 5457328 (2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009). IEEE Computer Society. https://doi.org/10.1109/CIRCUS.2009.6
Stapel K, Knauss E, Schneider K. Using FLOW to improve communication of requirements in globally distributed software projects. In 2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009. IEEE Computer Society. 2009. p. 5-14. 5457328. (2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009). doi: 10.1109/CIRCUS.2009.6
Stapel, Kai ; Knauss, Eric ; Schneider, Kurt. / Using FLOW to improve communication of requirements in globally distributed software projects. 2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009. IEEE Computer Society, 2009. pp. 5-14 (2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, CIRCUS 2009).
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