Details
| Original language | English |
|---|---|
| Title of host publication | ECIS 2012 - Proceedings of the 20th European Conference on Information Systems |
| Publisher | Association for Information Systems |
| ISBN (print) | 9788488971548 |
| Publication status | Published - 2012 |
| Event | 20th European Conference on Information Systems, ECIS 2012 - Barcelona, Spain Duration: 10 Jun 2012 → 13 Jun 2012 |
Publication series
| Name | ECIS 2012 - Proceedings of the 20th European Conference on Information Systems |
|---|
Abstract
Nowadays, documents can be scattered across a company in different versions, formats, and languages, and even on different systems. Not only is the resulting content chaos inefficient, it brings with it a number of risks. However, information that is contained in unstructured documents is increasingly becoming a key business resource. Enterprise content management (ECM) is used to manage unstructured content on an enterprise-wide scale. Despite the practical importance of ECM, research is still at an immature state and the process perspective is widely neglected. We suggest a process-oriented approach to identifying, assessing, documenting, classifying and visualizing enterprise content. Within a globally operating engineering company, we check to what extent the applicability of the designed research artifact can be assumed. We give process-oriented guidelines to identify and document enterprise content. Our 7W Framework (7WF) for content assessment contains a collection of metadata (attributes, typical attribute values) to create customized content surveys. Different visual representations of content are proposed, including a document map. Combining business processes and the content of an enterprise, the document map is able to integrate the ECM perspectives and provides decision support. Technical requirements can be derived from it and indepth analysis of business-critical content is enabled.
Keywords
- Applicability check, Business processes, Document map, Enterprise content management (ECM)
ASJC Scopus subject areas
- Computer Science(all)
- Information Systems
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ECIS 2012 - Proceedings of the 20th European Conference on Information Systems. Association for Information Systems, 2012. (ECIS 2012 - Proceedings of the 20th European Conference on Information Systems).
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - Towards a process-oriented approach to assessing, classifying and visualizing enterprise content with document maps
AU - Rickenberg, Tim A.
AU - Neumann, Markus
AU - Hohler, Bernd
AU - Breitner, Michael H.
N1 - Copyright: Copyright 2014 Elsevier B.V., All rights reserved.
PY - 2012
Y1 - 2012
N2 - Nowadays, documents can be scattered across a company in different versions, formats, and languages, and even on different systems. Not only is the resulting content chaos inefficient, it brings with it a number of risks. However, information that is contained in unstructured documents is increasingly becoming a key business resource. Enterprise content management (ECM) is used to manage unstructured content on an enterprise-wide scale. Despite the practical importance of ECM, research is still at an immature state and the process perspective is widely neglected. We suggest a process-oriented approach to identifying, assessing, documenting, classifying and visualizing enterprise content. Within a globally operating engineering company, we check to what extent the applicability of the designed research artifact can be assumed. We give process-oriented guidelines to identify and document enterprise content. Our 7W Framework (7WF) for content assessment contains a collection of metadata (attributes, typical attribute values) to create customized content surveys. Different visual representations of content are proposed, including a document map. Combining business processes and the content of an enterprise, the document map is able to integrate the ECM perspectives and provides decision support. Technical requirements can be derived from it and indepth analysis of business-critical content is enabled.
AB - Nowadays, documents can be scattered across a company in different versions, formats, and languages, and even on different systems. Not only is the resulting content chaos inefficient, it brings with it a number of risks. However, information that is contained in unstructured documents is increasingly becoming a key business resource. Enterprise content management (ECM) is used to manage unstructured content on an enterprise-wide scale. Despite the practical importance of ECM, research is still at an immature state and the process perspective is widely neglected. We suggest a process-oriented approach to identifying, assessing, documenting, classifying and visualizing enterprise content. Within a globally operating engineering company, we check to what extent the applicability of the designed research artifact can be assumed. We give process-oriented guidelines to identify and document enterprise content. Our 7W Framework (7WF) for content assessment contains a collection of metadata (attributes, typical attribute values) to create customized content surveys. Different visual representations of content are proposed, including a document map. Combining business processes and the content of an enterprise, the document map is able to integrate the ECM perspectives and provides decision support. Technical requirements can be derived from it and indepth analysis of business-critical content is enabled.
KW - Applicability check
KW - Business processes
KW - Document map
KW - Enterprise content management (ECM)
UR - http://www.scopus.com/inward/record.url?scp=84905717735&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84905717735
SN - 9788488971548
T3 - ECIS 2012 - Proceedings of the 20th European Conference on Information Systems
BT - ECIS 2012 - Proceedings of the 20th European Conference on Information Systems
PB - Association for Information Systems
T2 - 20th European Conference on Information Systems, ECIS 2012
Y2 - 10 June 2012 through 13 June 2012
ER -