Towards a Knowledge-Based Framework for Enterprise Content Management.

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Original languageEnglish
Pages3543-3552
Number of pages10
Publication statusPublished - 2014
Event47th Hawaii International Conference on System Sciences (HICSS 2014) - Waikoloa, United States
Duration: 6 Jan 20149 Jan 2014
Conference number: 47

Conference

Conference47th Hawaii International Conference on System Sciences (HICSS 2014)
Abbreviated titleHICSS 2014
Country/TerritoryUnited States
CityWaikoloa
Period6 Jan 20149 Jan 2014

Abstract

Nowadays, critical information that is contained in mostly unstructured documents is increasingly becoming a key business resource. Accordingly, enterprises need a foundation for managing content to understand its value and transform it into information and organizational knowledge. Enterprise Content Management (ECM) is an integrated approach to Information Management. There is a need for enhancing this approach to support the transformation from information into organizational knowledge. However, assessing, organizing, sharing, and using content based on knowledge perspectives are crucial, especially for knowledge-intensive enterprises. Those enterprises provide knowledge-intensive products and services that require a robust foundation for knowledge management and innovation capacity. We present the KBCM (Knowledge-Based Content Management) framework for ECM based on the perspective of knowledge components. This paper seeks to create more business value by transforming content into valuable information assets and then from information into organizational knowledge. To demonstrate the framework, an illustrative example is constructed and evaluated.

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Towards a Knowledge-Based Framework for Enterprise Content Management. / Dinh, Thang Le; Rickenberg, Tim A.; Fill, Hans-Georg et al.
2014. 3543-3552 Paper presented at 47th Hawaii International Conference on System Sciences (HICSS 2014), Waikoloa, Hawaii, United States.

Research output: Contribution to conferencePaperResearchpeer review

Dinh, TL, Rickenberg, TA, Fill, H-G & Breitner, MH 2014, 'Towards a Knowledge-Based Framework for Enterprise Content Management.', Paper presented at 47th Hawaii International Conference on System Sciences (HICSS 2014), Waikoloa, United States, 6 Jan 2014 - 9 Jan 2014 pp. 3543-3552. https://doi.org/10.1109/hicss.2014.441
Dinh, T. L., Rickenberg, T. A., Fill, H.-G., & Breitner, M. H. (2014). Towards a Knowledge-Based Framework for Enterprise Content Management.. 3543-3552. Paper presented at 47th Hawaii International Conference on System Sciences (HICSS 2014), Waikoloa, Hawaii, United States. https://doi.org/10.1109/hicss.2014.441
Dinh TL, Rickenberg TA, Fill HG, Breitner MH. Towards a Knowledge-Based Framework for Enterprise Content Management.. 2014. Paper presented at 47th Hawaii International Conference on System Sciences (HICSS 2014), Waikoloa, Hawaii, United States. doi: 10.1109/hicss.2014.441
Dinh, Thang Le ; Rickenberg, Tim A. ; Fill, Hans-Georg et al. / Towards a Knowledge-Based Framework for Enterprise Content Management. Paper presented at 47th Hawaii International Conference on System Sciences (HICSS 2014), Waikoloa, Hawaii, United States.10 p.
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AU - Breitner, Michael H.

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