Details
| Original language | English |
|---|---|
| Pages (from-to) | 1399-1412 |
| Number of pages | 14 |
| Journal | International Journal of Consumer Studies |
| Volume | 46 |
| Issue number | 4 |
| Early online date | 15 Nov 2021 |
| Publication status | Published - Jul 2022 |
Abstract
Smartphones have evolved to be among the most important objects in peoples' daily lives. However, little knowledge exists on users' relationships with smartphones. This study examines the user-smartphone relationship from an attachment perspective. More specifically, the present research develops an understanding of the different faces of smartphone attachment considering the perceived value-in-use of smartphones as a source. The findings of an online survey among smartphone users reveal that users are attached to the smartphone itself because of the value it derives during usage. Most interestingly, the effects of perceived value-in-use have been found to be ambivalent because they can enhance both positive (e.g., passion) and negative (e.g., separation distress) aspects of smartphone attachment. Moreover, specific compositions of the value-in-use define the individual facets of smartphone attachment. For instance, passion has been found to be determined by social, hedonic, and utilitarian value-in-use, whereas distress is triggered by both perceived utilitarian and hedonic value-in-use. In sum, this study's findings help to understand and manage consumers' smartphone attachment.
Keywords
- distress, emotional attachment, passion, smartphone attachment, value-in-use
ASJC Scopus subject areas
- Psychology(all)
- Applied Psychology
- Economics, Econometrics and Finance(all)
- Economics and Econometrics
- Medicine(all)
- Public Health, Environmental and Occupational Health
- Business, Management and Accounting(all)
- Marketing
Sustainable Development Goals
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In: International Journal of Consumer Studies, Vol. 46, No. 4, 07.2022, p. 1399-1412.
Research output: Contribution to journal › Article › Research › peer review
}
TY - JOUR
T1 - The sources of the many faces of consumer smartphone attachment
T2 - A value-in-use perspective
AU - Sohn, Stefanie
AU - Karampournioti, Evmorfia
AU - Wiedmann, Klaus-Peter
AU - Fritz, Wolfgang
N1 - Funding Information: No funding received for this project Open access funding enabled and organized by ProjektDEAL.
PY - 2022/7
Y1 - 2022/7
N2 - Smartphones have evolved to be among the most important objects in peoples' daily lives. However, little knowledge exists on users' relationships with smartphones. This study examines the user-smartphone relationship from an attachment perspective. More specifically, the present research develops an understanding of the different faces of smartphone attachment considering the perceived value-in-use of smartphones as a source. The findings of an online survey among smartphone users reveal that users are attached to the smartphone itself because of the value it derives during usage. Most interestingly, the effects of perceived value-in-use have been found to be ambivalent because they can enhance both positive (e.g., passion) and negative (e.g., separation distress) aspects of smartphone attachment. Moreover, specific compositions of the value-in-use define the individual facets of smartphone attachment. For instance, passion has been found to be determined by social, hedonic, and utilitarian value-in-use, whereas distress is triggered by both perceived utilitarian and hedonic value-in-use. In sum, this study's findings help to understand and manage consumers' smartphone attachment.
AB - Smartphones have evolved to be among the most important objects in peoples' daily lives. However, little knowledge exists on users' relationships with smartphones. This study examines the user-smartphone relationship from an attachment perspective. More specifically, the present research develops an understanding of the different faces of smartphone attachment considering the perceived value-in-use of smartphones as a source. The findings of an online survey among smartphone users reveal that users are attached to the smartphone itself because of the value it derives during usage. Most interestingly, the effects of perceived value-in-use have been found to be ambivalent because they can enhance both positive (e.g., passion) and negative (e.g., separation distress) aspects of smartphone attachment. Moreover, specific compositions of the value-in-use define the individual facets of smartphone attachment. For instance, passion has been found to be determined by social, hedonic, and utilitarian value-in-use, whereas distress is triggered by both perceived utilitarian and hedonic value-in-use. In sum, this study's findings help to understand and manage consumers' smartphone attachment.
KW - distress
KW - emotional attachment
KW - passion
KW - smartphone attachment
KW - value-in-use
UR - http://www.scopus.com/inward/record.url?scp=85119694890&partnerID=8YFLogxK
U2 - 10.1111/ijcs.12765
DO - 10.1111/ijcs.12765
M3 - Article
AN - SCOPUS:85119694890
VL - 46
SP - 1399
EP - 1412
JO - International Journal of Consumer Studies
JF - International Journal of Consumer Studies
SN - 1470-6423
IS - 4
ER -