TY - JOUR

T1 - Simulation-based planning and evaluation of personnel scheduling in knowledge-intensive production systems

AU - Denkena, B.

AU - Dittrich, M. A.

AU - Winter, F.

AU - Wagener, C.

N1 - Funding Information: The authors thank the German Research Foundation (DFG) for its financial and organizational support of the project “KomPEP - Competence-oriented personnel planning in manufacturing of producing SMEs by MES” (DE 447/131-1).

PY - 2016/10

Y1 - 2016/10

N2 - Personnel scheduling provides manufacturing companies the link between personnel and production planning. Scheduling has a significant influence on the development of employee competencies. In knowledge-intensive production systems, this results in substantial impact on the flexibility and productivity of the production. Nevertheless, in industrial practice the employee competence and production planning are considered largely separate. The considered assembly line of a manufacturer of domestic appliances consists of extensive manual operations. In such a production system the employees have a strong and dynamic impact on productivity and flexibility of the production system due to learning effects. For this reason, it is necessary to know the impact of the employee competence on the production targets to enable a high accuracy of production planning. Therefore, a concept will be shown to describe learning and forgetting processes of production employees. These processes and productivity impacts are validated in collaboration with the manufacturer of domestic appliances. An experimental simulation model of the assembly line is created and the relevant learning and forgetting events are integrated for planning and evaluation of employee competencies. Using the simulation model it will be shown how targeted development of competencies influences production flexibility and costs.

AB - Personnel scheduling provides manufacturing companies the link between personnel and production planning. Scheduling has a significant influence on the development of employee competencies. In knowledge-intensive production systems, this results in substantial impact on the flexibility and productivity of the production. Nevertheless, in industrial practice the employee competence and production planning are considered largely separate. The considered assembly line of a manufacturer of domestic appliances consists of extensive manual operations. In such a production system the employees have a strong and dynamic impact on productivity and flexibility of the production system due to learning effects. For this reason, it is necessary to know the impact of the employee competence on the production targets to enable a high accuracy of production planning. Therefore, a concept will be shown to describe learning and forgetting processes of production employees. These processes and productivity impacts are validated in collaboration with the manufacturer of domestic appliances. An experimental simulation model of the assembly line is created and the relevant learning and forgetting events are integrated for planning and evaluation of employee competencies. Using the simulation model it will be shown how targeted development of competencies influences production flexibility and costs.

KW - Employee competencies

KW - Personnel scheduling

KW - Simulation-based planning

UR - http://www.scopus.com/inward/record.url?scp=84983762713&partnerID=8YFLogxK

U2 - 10.1007/s11740-016-0693-4

DO - 10.1007/s11740-016-0693-4

M3 - Article

AN - SCOPUS:84983762713

VL - 10

SP - 489

EP - 496

JO - Production Engineering

JF - Production Engineering

SN - 0944-6524

IS - 4-5

ER -