Process-oriented standard software - An impulse for sustainable business process management at higher education institutions?

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Original languageEnglish
Title of host publicationTagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014
EditorsDennis Kundisch, Lars Beckmann, Leena Suhl
Pages558-570
Number of pages13
ISBN (electronic)9783000453113
Publication statusPublished - 2014
EventMultikonferenz Wirtschaftsinformatik, MKWI 2014 - Multi-Conference on Business Informatics, MKWI 2014 - Paderborn, Germany
Duration: 26 Feb 201428 Feb 2014

Publication series

NameTagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014

Abstract

The importance of business process management is increasing due to growing competition among European higher education institutions and due to a move towards service orientation. In a qualitative content analysis based on interviews with 37 experts from 16 German higher education institutions, the deployment, use, and impact of business process management approaches in the context of process-oriented implementation of integrated process-oriented information systems are investigated. Based on the business process management life cycle, the collected data is interpreted and discussed. It is shown that the implementation of a process-oriented information system leads to the establishment of process management in the domain of higher education. Furthermore, it is clear that not all potential benefits can be realized at the moment. The long-term establishment of sustainable business process management that takes organizational development measures into account was observed in only a few cases.

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Process-oriented standard software - An impulse for sustainable business process management at higher education institutions? / Bührig, Jan; Ebeling, Britta; Hoyer, Stefan et al.
Tagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014. ed. / Dennis Kundisch; Lars Beckmann; Leena Suhl. 2014. p. 558-570 (Tagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014).

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Bührig, J, Ebeling, B, Hoyer, S & Breitner, M 2014, Process-oriented standard software - An impulse for sustainable business process management at higher education institutions? in D Kundisch, L Beckmann & L Suhl (eds), Tagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014. Tagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014, pp. 558-570, Multikonferenz Wirtschaftsinformatik, MKWI 2014 - Multi-Conference on Business Informatics, MKWI 2014, Paderborn, Germany, 26 Feb 2014.
Bührig, J., Ebeling, B., Hoyer, S., & Breitner, M. (2014). Process-oriented standard software - An impulse for sustainable business process management at higher education institutions? In D. Kundisch, L. Beckmann, & L. Suhl (Eds.), Tagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014 (pp. 558-570). (Tagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014).
Bührig J, Ebeling B, Hoyer S, Breitner M. Process-oriented standard software - An impulse for sustainable business process management at higher education institutions? In Kundisch D, Beckmann L, Suhl L, editors, Tagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014. 2014. p. 558-570. (Tagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014).
Bührig, Jan ; Ebeling, Britta ; Hoyer, Stefan et al. / Process-oriented standard software - An impulse for sustainable business process management at higher education institutions?. Tagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014. editor / Dennis Kundisch ; Lars Beckmann ; Leena Suhl. 2014. pp. 558-570 (Tagungsband Multikonferenz Wirtschaftsinformatik 2014, MKWI 2014).
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title = "Process-oriented standard software - An impulse for sustainable business process management at higher education institutions?",
abstract = "The importance of business process management is increasing due to growing competition among European higher education institutions and due to a move towards service orientation. In a qualitative content analysis based on interviews with 37 experts from 16 German higher education institutions, the deployment, use, and impact of business process management approaches in the context of process-oriented implementation of integrated process-oriented information systems are investigated. Based on the business process management life cycle, the collected data is interpreted and discussed. It is shown that the implementation of a process-oriented information system leads to the establishment of process management in the domain of higher education. Furthermore, it is clear that not all potential benefits can be realized at the moment. The long-term establishment of sustainable business process management that takes organizational development measures into account was observed in only a few cases.",
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AU - Ebeling, Britta

AU - Hoyer, Stefan

AU - Breitner, Michael

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