Details
| Original language | English |
|---|---|
| Pages (from-to) | 59-70 |
| Number of pages | 12 |
| Journal | Journal of Systems and Software |
| Volume | 143 |
| Early online date | 3 May 2018 |
| Publication status | Published - Sept 2018 |
Abstract
Software projects are dominated by meetings. For participants, not all meetings are useful and enjoyable. However, interaction within a meeting has an impact on individual and group affects. Group affect influences team performance and project success. Despite frequent yet vague dissatisfaction with some meetings, many software engineers are not aware of the crucial importance of their behavior in those meetings. This can set the tone for the entire project. By influencing group affect, meeting interaction influences success without participants even noticing. Due to this lack of awareness, it depends on good or bad luck whether software teams will adopt a promising meeting style. In a study of 32 student projects with 155 participants, we coded fine-grained interaction elements during the first internal meeting of each team. The analysis of resulting codes showed that constructive remarks had a positive impact on positive group affect tone (PGAT). However, this effect was only observed when constructive remarks were followed by supportive utterances. We were able to show a complete mediation of this statistically significant effect. Seemingly subtle behavior patterns influence group affect. Software projects could significantly benefit from supportive meeting behavior. We propose practical interventions to improve meeting quality.
Keywords
- Empirical study, Positive group affect tone (PGAT), Proactive and supportive statements, Statistical analysis of mediation and sequence
ASJC Scopus subject areas
- Computer Science(all)
- Software
- Computer Science(all)
- Information Systems
- Computer Science(all)
- Hardware and Architecture
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In: Journal of Systems and Software, Vol. 143, 09.2018, p. 59-70.
Research output: Contribution to journal › Article › Research › peer review
}
TY - JOUR
T1 - Positive affect through interactions in meetings
T2 - The role of proactive and supportive statements
AU - Schneider, Kurt
AU - Klünder, Jil
AU - Kortum, Fabian
AU - Handke, Lisa
AU - Straube, Julia
AU - Kauffeld, Simone
N1 - Funding information: This work was supported by the DFG (German Research Foundation) in project TeamFLOW under grant number 263807701 (2015-2017). This work was supported by the DFG (German Research Foundation) in project TeamFLOW under grant number 263807701 (2015-2017).
PY - 2018/9
Y1 - 2018/9
N2 - Software projects are dominated by meetings. For participants, not all meetings are useful and enjoyable. However, interaction within a meeting has an impact on individual and group affects. Group affect influences team performance and project success. Despite frequent yet vague dissatisfaction with some meetings, many software engineers are not aware of the crucial importance of their behavior in those meetings. This can set the tone for the entire project. By influencing group affect, meeting interaction influences success without participants even noticing. Due to this lack of awareness, it depends on good or bad luck whether software teams will adopt a promising meeting style. In a study of 32 student projects with 155 participants, we coded fine-grained interaction elements during the first internal meeting of each team. The analysis of resulting codes showed that constructive remarks had a positive impact on positive group affect tone (PGAT). However, this effect was only observed when constructive remarks were followed by supportive utterances. We were able to show a complete mediation of this statistically significant effect. Seemingly subtle behavior patterns influence group affect. Software projects could significantly benefit from supportive meeting behavior. We propose practical interventions to improve meeting quality.
AB - Software projects are dominated by meetings. For participants, not all meetings are useful and enjoyable. However, interaction within a meeting has an impact on individual and group affects. Group affect influences team performance and project success. Despite frequent yet vague dissatisfaction with some meetings, many software engineers are not aware of the crucial importance of their behavior in those meetings. This can set the tone for the entire project. By influencing group affect, meeting interaction influences success without participants even noticing. Due to this lack of awareness, it depends on good or bad luck whether software teams will adopt a promising meeting style. In a study of 32 student projects with 155 participants, we coded fine-grained interaction elements during the first internal meeting of each team. The analysis of resulting codes showed that constructive remarks had a positive impact on positive group affect tone (PGAT). However, this effect was only observed when constructive remarks were followed by supportive utterances. We were able to show a complete mediation of this statistically significant effect. Seemingly subtle behavior patterns influence group affect. Software projects could significantly benefit from supportive meeting behavior. We propose practical interventions to improve meeting quality.
KW - Empirical study
KW - Positive group affect tone (PGAT)
KW - Proactive and supportive statements
KW - Statistical analysis of mediation and sequence
UR - http://www.scopus.com/inward/record.url?scp=85047081615&partnerID=8YFLogxK
U2 - 10.1016/j.jss.2018.05.001
DO - 10.1016/j.jss.2018.05.001
M3 - Article
AN - SCOPUS:85047081615
VL - 143
SP - 59
EP - 70
JO - Journal of Systems and Software
JF - Journal of Systems and Software
SN - 0164-1212
ER -