Details
Original language | English |
---|---|
Title of host publication | CHI EA '10 |
Subtitle of host publication | CHI '10 Extended Abstracts on Human Factors in Computing Systems |
Pages | 3463-3468 |
Number of pages | 6 |
Publication status | Published - 10 Apr 2010 |
Externally published | Yes |
Event | 28th Annual CHI Conference on Human Factors in Computing Systems, CHI 2010 - Atlanta, GA, United States Duration: 10 Apr 2010 → 15 Apr 2010 |
Abstract
Many companies are using the web to enable customers to individually customize their products that range from automobiles and bicycles to CDs, cosmetics and shirts. In this paper we present a mobile application for product customization and production within a smart factory. This allows the ad hoc configuration of products at the point of sale (POS). We investigate human factors when customizing products while interacting with them. We focus on the concept of the mobile client that enables this ad hoc modification, but also present the production chain behind our product. We believe that this particular 3D interaction with a product and a mobile device help to improve the customer satisfaction as it allows for customizing a product in an easy and intuitive way. From a CHI perspective an important aspect is that our mobile augmented reality interface can help to match the costumer's expectations with the final modified product and allows the most natural and intuitive interaction. As a use case of the system, we present the modification of a soap dispenser.
Keywords
- Mobile interaction, Product customization
ASJC Scopus subject areas
- Computer Science(all)
- Software
- Computer Science(all)
- Human-Computer Interaction
- Computer Science(all)
- Computer Graphics and Computer-Aided Design
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CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems. 2010. p. 3463-3468.
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - Mobile Product Customization
AU - Gehring, Sven
AU - Löchtefeld, Markus
AU - Schöning, Johannes
AU - Gorecky, Dominic
AU - Stephan, Peter
AU - Krüger, Antonio
AU - Rohs, Michael
N1 - Copyright: Copyright 2010 Elsevier B.V., All rights reserved.
PY - 2010/4/10
Y1 - 2010/4/10
N2 - Many companies are using the web to enable customers to individually customize their products that range from automobiles and bicycles to CDs, cosmetics and shirts. In this paper we present a mobile application for product customization and production within a smart factory. This allows the ad hoc configuration of products at the point of sale (POS). We investigate human factors when customizing products while interacting with them. We focus on the concept of the mobile client that enables this ad hoc modification, but also present the production chain behind our product. We believe that this particular 3D interaction with a product and a mobile device help to improve the customer satisfaction as it allows for customizing a product in an easy and intuitive way. From a CHI perspective an important aspect is that our mobile augmented reality interface can help to match the costumer's expectations with the final modified product and allows the most natural and intuitive interaction. As a use case of the system, we present the modification of a soap dispenser.
AB - Many companies are using the web to enable customers to individually customize their products that range from automobiles and bicycles to CDs, cosmetics and shirts. In this paper we present a mobile application for product customization and production within a smart factory. This allows the ad hoc configuration of products at the point of sale (POS). We investigate human factors when customizing products while interacting with them. We focus on the concept of the mobile client that enables this ad hoc modification, but also present the production chain behind our product. We believe that this particular 3D interaction with a product and a mobile device help to improve the customer satisfaction as it allows for customizing a product in an easy and intuitive way. From a CHI perspective an important aspect is that our mobile augmented reality interface can help to match the costumer's expectations with the final modified product and allows the most natural and intuitive interaction. As a use case of the system, we present the modification of a soap dispenser.
KW - Mobile interaction
KW - Product customization
UR - http://www.scopus.com/inward/record.url?scp=77953085005&partnerID=8YFLogxK
U2 - 10.1145/1753846.1754002
DO - 10.1145/1753846.1754002
M3 - Conference contribution
AN - SCOPUS:77953085005
SN - 9781605589305
SP - 3463
EP - 3468
BT - CHI EA '10
T2 - 28th Annual CHI Conference on Human Factors in Computing Systems, CHI 2010
Y2 - 10 April 2010 through 15 April 2010
ER -