Mobile Product Customization

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Authors

  • Sven Gehring
  • Markus Löchtefeld
  • Johannes Schöning
  • Dominic Gorecky
  • Peter Stephan
  • Antonio Krüger
  • Michael Rohs

External Research Organisations

  • German Research Centre for Artificial Intelligence (DFKI)
  • Technische Universität Berlin
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Details

Original languageEnglish
Title of host publicationCHI EA '10
Subtitle of host publicationCHI '10 Extended Abstracts on Human Factors in Computing Systems
Pages3463-3468
Number of pages6
Publication statusPublished - 10 Apr 2010
Externally publishedYes
Event28th Annual CHI Conference on Human Factors in Computing Systems, CHI 2010 - Atlanta, GA, United States
Duration: 10 Apr 201015 Apr 2010

Abstract

Many companies are using the web to enable customers to individually customize their products that range from automobiles and bicycles to CDs, cosmetics and shirts. In this paper we present a mobile application for product customization and production within a smart factory. This allows the ad hoc configuration of products at the point of sale (POS). We investigate human factors when customizing products while interacting with them. We focus on the concept of the mobile client that enables this ad hoc modification, but also present the production chain behind our product. We believe that this particular 3D interaction with a product and a mobile device help to improve the customer satisfaction as it allows for customizing a product in an easy and intuitive way. From a CHI perspective an important aspect is that our mobile augmented reality interface can help to match the costumer's expectations with the final modified product and allows the most natural and intuitive interaction. As a use case of the system, we present the modification of a soap dispenser.

Keywords

    Mobile interaction, Product customization

ASJC Scopus subject areas

Cite this

Mobile Product Customization. / Gehring, Sven; Löchtefeld, Markus; Schöning, Johannes et al.
CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems. 2010. p. 3463-3468.

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Gehring, S, Löchtefeld, M, Schöning, J, Gorecky, D, Stephan, P, Krüger, A & Rohs, M 2010, Mobile Product Customization. in CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems. pp. 3463-3468, 28th Annual CHI Conference on Human Factors in Computing Systems, CHI 2010, Atlanta, GA, United States, 10 Apr 2010. https://doi.org/10.1145/1753846.1754002
Gehring, S., Löchtefeld, M., Schöning, J., Gorecky, D., Stephan, P., Krüger, A., & Rohs, M. (2010). Mobile Product Customization. In CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems (pp. 3463-3468) https://doi.org/10.1145/1753846.1754002
Gehring S, Löchtefeld M, Schöning J, Gorecky D, Stephan P, Krüger A et al. Mobile Product Customization. In CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems. 2010. p. 3463-3468 doi: 10.1145/1753846.1754002
Gehring, Sven ; Löchtefeld, Markus ; Schöning, Johannes et al. / Mobile Product Customization. CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems. 2010. pp. 3463-3468
Download
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