Mind the intended-implemented gap: Understanding employees' perceptions of HRM

Research output: Contribution to journalArticleResearchpeer review

Authors

  • Erk P. Piening
  • Alina M. Baluch
  • Hans Gerd Ridder

External Research Organisations

  • ESCP Europe Berlin Campus
  • University of St. Andrews
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Details

Original languageEnglish
Pages (from-to)545-567
Number of pages23
JournalHuman resource management
Volume53
Issue number4
Early online date18 Jul 2014
Publication statusPublished - Jul 2014

Abstract

This study aims to shed light on the implementation of HR practices as a key piece of the human resource management (HRM)-performance puzzle. Although the literature suggests that discrepancies between the organization's intended and implemented HR practices are essential to understanding employees' perceptions of and reactions to HRM, little attention has been devoted to this issue. Drawing upon a multiple-case study of German health and social services organizations, we therefore explore the linkages (and potential gaps) between intended, implemented, and perceived HR practices. Our study provides new insights into the underlying mechanisms of this relationship, highlighting an organization's ability to leverage its resources as playing a crucial moderating role in implementing intended HR practices, while employees' expectations of HRM moderate the link between implemented and perceived HR practices. We advance a set of propositions that contributes to a more nuanced, multilevel understanding of the complex phenomenon of HRM implementation.

Keywords

    Case study, Employees' perception of HR practices, Intended and implemented HRM, Strategic human resource management

ASJC Scopus subject areas

Sustainable Development Goals

Cite this

Mind the intended-implemented gap: Understanding employees' perceptions of HRM. / Piening, Erk P.; Baluch, Alina M.; Ridder, Hans Gerd.
In: Human resource management, Vol. 53, No. 4, 07.2014, p. 545-567.

Research output: Contribution to journalArticleResearchpeer review

Piening EP, Baluch AM, Ridder HG. Mind the intended-implemented gap: Understanding employees' perceptions of HRM. Human resource management. 2014 Jul;53(4):545-567. Epub 2014 Jul 18. doi: 10.1002/hrm.21605
Piening, Erk P. ; Baluch, Alina M. ; Ridder, Hans Gerd. / Mind the intended-implemented gap : Understanding employees' perceptions of HRM. In: Human resource management. 2014 ; Vol. 53, No. 4. pp. 545-567.
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