Measuring and Analyzing the Acceptance of Relevant Service Innovations as a Cornerstone of Planning Service Business Development in the Automotive Industry

Research output: Chapter in book/report/conference proceedingContribution to book/anthologyResearch

Authors

  • Klaus-Peter Wiedmann
  • Gerald-Alexander Beese
  • Steffen Schmidt
  • Sascha Langner
  • Michael Schiessl

External Research Organisations

  • KTI Kraftfahrzeugtechnisches Institut und Karosseriewerkstätte GmbH & Co. KG
  • eye square GmbH
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Details

Original languageEnglish
Title of host publicationService Business Development
Subtitle of host publicationMethoden – Erlösmodelle – Marketinginstrumente
EditorsManfred Bruhn, Karsten Hadwich
Pages541-566
Number of pages26
Volume2
ISBN (electronic)9783658224240
Publication statusPublished - 13 Jun 2018

Cite this

Measuring and Analyzing the Acceptance of Relevant Service Innovations as a Cornerstone of Planning Service Business Development in the Automotive Industry. / Wiedmann, Klaus-Peter; Beese, Gerald-Alexander; Schmidt, Steffen et al.
Service Business Development: Methoden – Erlösmodelle – Marketinginstrumente. ed. / Manfred Bruhn; Karsten Hadwich. Vol. 2 2018. p. 541-566.

Research output: Chapter in book/report/conference proceedingContribution to book/anthologyResearch

Wiedmann, K-P, Beese, G-A, Schmidt, S, Langner, S & Schiessl, M 2018, Measuring and Analyzing the Acceptance of Relevant Service Innovations as a Cornerstone of Planning Service Business Development in the Automotive Industry. in M Bruhn & K Hadwich (eds), Service Business Development: Methoden – Erlösmodelle – Marketinginstrumente. vol. 2, pp. 541-566. https://doi.org/10.1007/978-3-658-22424-0_22
Wiedmann, K.-P., Beese, G.-A., Schmidt, S., Langner, S., & Schiessl, M. (2018). Measuring and Analyzing the Acceptance of Relevant Service Innovations as a Cornerstone of Planning Service Business Development in the Automotive Industry. In M. Bruhn, & K. Hadwich (Eds.), Service Business Development: Methoden – Erlösmodelle – Marketinginstrumente (Vol. 2, pp. 541-566) https://doi.org/10.1007/978-3-658-22424-0_22
Wiedmann KP, Beese GA, Schmidt S, Langner S, Schiessl M. Measuring and Analyzing the Acceptance of Relevant Service Innovations as a Cornerstone of Planning Service Business Development in the Automotive Industry. In Bruhn M, Hadwich K, editors, Service Business Development: Methoden – Erlösmodelle – Marketinginstrumente. Vol. 2. 2018. p. 541-566 doi: 10.1007/978-3-658-22424-0_22
Wiedmann, Klaus-Peter ; Beese, Gerald-Alexander ; Schmidt, Steffen et al. / Measuring and Analyzing the Acceptance of Relevant Service Innovations as a Cornerstone of Planning Service Business Development in the Automotive Industry. Service Business Development: Methoden – Erlösmodelle – Marketinginstrumente. editor / Manfred Bruhn ; Karsten Hadwich. Vol. 2 2018. pp. 541-566
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