Look away to listen: the interplay of emotional context and eye contact in video conversations

Research output: Contribution to journalArticleResearchpeer review

Authors

  • Christina Breil
  • Anne Böckler

Research Organisations

External Research Organisations

  • Institute for Human Cognitive and Brain Science (MPI CBS)
View graph of relations

Details

Original languageEnglish
Pages (from-to)277-287
Number of pages11
JournalVisual cognition
Volume29
Issue number5
Publication statusPublished - 29 Mar 2021

Abstract

Eye gaze is a fundamental element of social interaction. We investigated the role of gaze direction during video conversations between friends, colleagues or strangers. Participants watched short video cuts of a target person engaging in direct gaze, averted gaze or a mixture of both (gaze direction) while listening to another, invisible, person recounting a neutral or negative autobiographical episode (emotional context). Subsequently, participants rated the target person on empathy, perspective taking and trustworthiness and indicated how close they perceived the relationship between conversation partners. We found that participants rated the target person and the interaction less favourable when the target’s gaze was averted. Critically, these effects of gaze direction were modulated by emotional context: When narrations were negative, (partly) averted gaze had a less negative impact on participants evaluations. Hence, gaze direction is not perceived and interpreted in isolation, but in context.

Keywords

    communication, direct gaze, empathy, gaze behaviour, Social interaction, video conversations

ASJC Scopus subject areas

Cite this

Look away to listen: the interplay of emotional context and eye contact in video conversations. / Breil, Christina; Böckler, Anne.
In: Visual cognition, Vol. 29, No. 5, 29.03.2021, p. 277-287.

Research output: Contribution to journalArticleResearchpeer review

Breil C, Böckler A. Look away to listen: the interplay of emotional context and eye contact in video conversations. Visual cognition. 2021 Mar 29;29(5):277-287. doi: 10.1080/13506285.2021.1908470
Breil, Christina ; Böckler, Anne. / Look away to listen : the interplay of emotional context and eye contact in video conversations. In: Visual cognition. 2021 ; Vol. 29, No. 5. pp. 277-287.
Download
@article{ecb78d16176c43da92425a0b58474e51,
title = "Look away to listen: the interplay of emotional context and eye contact in video conversations",
abstract = "Eye gaze is a fundamental element of social interaction. We investigated the role of gaze direction during video conversations between friends, colleagues or strangers. Participants watched short video cuts of a target person engaging in direct gaze, averted gaze or a mixture of both (gaze direction) while listening to another, invisible, person recounting a neutral or negative autobiographical episode (emotional context). Subsequently, participants rated the target person on empathy, perspective taking and trustworthiness and indicated how close they perceived the relationship between conversation partners. We found that participants rated the target person and the interaction less favourable when the target{\textquoteright}s gaze was averted. Critically, these effects of gaze direction were modulated by emotional context: When narrations were negative, (partly) averted gaze had a less negative impact on participants evaluations. Hence, gaze direction is not perceived and interpreted in isolation, but in context.",
keywords = "communication, direct gaze, empathy, gaze behaviour, Social interaction, video conversations",
author = "Christina Breil and Anne B{\"o}ckler",
note = "Funding Information: This work was supported by the German Research Foundation under Grant number BO 4962/1-1. We thank two anonymous reviewers for their constructive feedback that helped us to strengthen our manuscript. ",
year = "2021",
month = mar,
day = "29",
doi = "10.1080/13506285.2021.1908470",
language = "English",
volume = "29",
pages = "277--287",
journal = "Visual cognition",
issn = "1350-6285",
publisher = "Taylor and Francis Ltd.",
number = "5",

}

Download

TY - JOUR

T1 - Look away to listen

T2 - the interplay of emotional context and eye contact in video conversations

AU - Breil, Christina

AU - Böckler, Anne

N1 - Funding Information: This work was supported by the German Research Foundation under Grant number BO 4962/1-1. We thank two anonymous reviewers for their constructive feedback that helped us to strengthen our manuscript.

PY - 2021/3/29

Y1 - 2021/3/29

N2 - Eye gaze is a fundamental element of social interaction. We investigated the role of gaze direction during video conversations between friends, colleagues or strangers. Participants watched short video cuts of a target person engaging in direct gaze, averted gaze or a mixture of both (gaze direction) while listening to another, invisible, person recounting a neutral or negative autobiographical episode (emotional context). Subsequently, participants rated the target person on empathy, perspective taking and trustworthiness and indicated how close they perceived the relationship between conversation partners. We found that participants rated the target person and the interaction less favourable when the target’s gaze was averted. Critically, these effects of gaze direction were modulated by emotional context: When narrations were negative, (partly) averted gaze had a less negative impact on participants evaluations. Hence, gaze direction is not perceived and interpreted in isolation, but in context.

AB - Eye gaze is a fundamental element of social interaction. We investigated the role of gaze direction during video conversations between friends, colleagues or strangers. Participants watched short video cuts of a target person engaging in direct gaze, averted gaze or a mixture of both (gaze direction) while listening to another, invisible, person recounting a neutral or negative autobiographical episode (emotional context). Subsequently, participants rated the target person on empathy, perspective taking and trustworthiness and indicated how close they perceived the relationship between conversation partners. We found that participants rated the target person and the interaction less favourable when the target’s gaze was averted. Critically, these effects of gaze direction were modulated by emotional context: When narrations were negative, (partly) averted gaze had a less negative impact on participants evaluations. Hence, gaze direction is not perceived and interpreted in isolation, but in context.

KW - communication

KW - direct gaze

KW - empathy

KW - gaze behaviour

KW - Social interaction

KW - video conversations

UR - http://www.scopus.com/inward/record.url?scp=85103417026&partnerID=8YFLogxK

U2 - 10.1080/13506285.2021.1908470

DO - 10.1080/13506285.2021.1908470

M3 - Article

AN - SCOPUS:85103417026

VL - 29

SP - 277

EP - 287

JO - Visual cognition

JF - Visual cognition

SN - 1350-6285

IS - 5

ER -