Interactive multimedia storyboard for facilitating stakeholder interaction: Supporting continuous improvement in IT-ecosystems

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Original languageEnglish
Title of host publicationProceedings
Subtitle of host publication2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012
Pages120-124
Number of pages5
Publication statusPublished - 2012
Event8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012 - Lisbon, Portugal
Duration: 2 Sept 20126 Sept 2012

Publication series

NameProceedings - 2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012

Abstract

In order to stay competitive, elicitation and validation of user requirements are crucial tasks of a software system provider. However, reaching common ground among stakeholders and engineers is still difficult. In the special context of IT-Ecosystems, continuous improvement efforts call for non-standard requirements engineering methods. We propose a new kind of interaction between engineers and stakeholders that is based on multimedia technologies. Our interactive storyboard aims to facilitate stakeholder interaction and enable requirements engineering optimized for fast-paced situations with severe time limitations. Requirements and visions of new systems are documented in a multimedia representation. This representation is easy to create and requires no formal preparation for stakeholders to understand. Thereby, we aim to improve comprehension of requirements in stakeholder meetings and strengthen stakeholder involvement. The use of video, photo and audio acts as a catalyst for fast-paced stakeholder interaction.

Keywords

    Docmentation, Elicitation, IT-Ecosystems, Multimedia, Stakeholder Interaction, Validation, Videos

ASJC Scopus subject areas

Cite this

Interactive multimedia storyboard for facilitating stakeholder interaction: Supporting continuous improvement in IT-ecosystems. / Pham, Raphael; Meyer, Sebastian; Kitzmann, Ingo et al.
Proceedings : 2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012. 2012. p. 120-124 6511791 (Proceedings - 2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012).

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Pham, R, Meyer, S, Kitzmann, I & Schneider, K 2012, Interactive multimedia storyboard for facilitating stakeholder interaction: Supporting continuous improvement in IT-ecosystems. in Proceedings : 2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012., 6511791, Proceedings - 2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012, pp. 120-124, 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012, Lisbon, Portugal, 2 Sept 2012. https://doi.org/10.1109/QUATIC.2012.35
Pham, R., Meyer, S., Kitzmann, I., & Schneider, K. (2012). Interactive multimedia storyboard for facilitating stakeholder interaction: Supporting continuous improvement in IT-ecosystems. In Proceedings : 2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012 (pp. 120-124). Article 6511791 (Proceedings - 2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012). https://doi.org/10.1109/QUATIC.2012.35
Pham R, Meyer S, Kitzmann I, Schneider K. Interactive multimedia storyboard for facilitating stakeholder interaction: Supporting continuous improvement in IT-ecosystems. In Proceedings : 2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012. 2012. p. 120-124. 6511791. (Proceedings - 2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012). doi: 10.1109/QUATIC.2012.35
Pham, Raphael ; Meyer, Sebastian ; Kitzmann, Ingo et al. / Interactive multimedia storyboard for facilitating stakeholder interaction : Supporting continuous improvement in IT-ecosystems. Proceedings : 2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012. 2012. pp. 120-124 (Proceedings - 2012 8th International Conference on the Quality of Information and Communications Technology, QUATIC 2012).
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