Details
| Original language | English |
|---|---|
| Title of host publication | Sense, Feel, Design |
| Subtitle of host publication | INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers |
| Editors | Carmelo Ardito, Rosa Lanzilotti, Alessio Malizia, Marta Larusdottir, Lucio Davide Spano, José Campos, Morten Hertzum, Tilo Mentler, José Abdelnour Nocera, Lara Piccolo, Stefan Sauer, Gerrit van der Veer |
| Publisher | Springer Nature Switzerland AG |
| Pages | 88-97 |
| Number of pages | 10 |
| ISBN (electronic) | 978-3-030-98388-8 |
| ISBN (print) | 978-3-030-98387-1 |
| Publication status | Published - 20 Mar 2022 |
Publication series
| Name | Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) |
|---|---|
| Volume | 13198 LNCS |
| ISSN (Print) | 0302-9743 |
| ISSN (electronic) | 1611-3349 |
Abstract
Several software systems struggle with different contexts of use, e.g., due to a huge variety of end-user groups or various application scenarios. In some cases, the use of software systems may change due to external factors such as a pandemic. However, in other cases, software systems are known to be used in various contexts even before they are developed. In this case, it is crucial to consider as many different contexts of use as possible right from the beginning in order to avoid costly changes later on and, above all, user dissatisfaction. However, even when it is known that the software system will be used in different contexts, these contexts are often neither obvious nor easy to identify. We propose to use workshops with stakeholders as a mean to identify different contexts of use. These workshops can be conducted at different points in time, but in this paper, we present a workshop conducted before starting the development phase, that is, during the requirements elicitation phase (to identify the different contexts of use as early as possible). We conducted such a workshop in a large interdisciplinary research project with different institutions from research and practice. In this paper, we present the workshop structure and its results, our experiences, as well as take-aways highlighting how (online) workshops might support the requirements elicitation when different contexts of use are to be expected.
Keywords
- Context of use, Creativity techniques, CrowdRE, Elicitation workshop, Pandemic, Stakeholder identification
ASJC Scopus subject areas
- Mathematics(all)
- Theoretical Computer Science
- Computer Science(all)
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Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers. ed. / Carmelo Ardito; Rosa Lanzilotti; Alessio Malizia; Marta Larusdottir; Lucio Davide Spano; José Campos; Morten Hertzum; Tilo Mentler; José Abdelnour Nocera; Lara Piccolo; Stefan Sauer; Gerrit van der Veer. Springer Nature Switzerland AG, 2022. p. 88-97 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13198 LNCS).
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - How to Identify Changing Contexts of Use with Creativity Workshops
T2 - An Experience Report
AU - Brunotte, Wasja
AU - Nagel, Lukas
AU - Schneider, Kurt
AU - Klünder, Jil Ann-Christin
N1 - Funding Information: This work was funded by the Deutsche Forschungsgemeinschaft (DFG, German Research Foundation) under Germany?s Excellence Strategy within the Cluster of Excellence PhoenixD (EXC 2122, Project ID 390833453).
PY - 2022/3/20
Y1 - 2022/3/20
N2 - Several software systems struggle with different contexts of use, e.g., due to a huge variety of end-user groups or various application scenarios. In some cases, the use of software systems may change due to external factors such as a pandemic. However, in other cases, software systems are known to be used in various contexts even before they are developed. In this case, it is crucial to consider as many different contexts of use as possible right from the beginning in order to avoid costly changes later on and, above all, user dissatisfaction. However, even when it is known that the software system will be used in different contexts, these contexts are often neither obvious nor easy to identify. We propose to use workshops with stakeholders as a mean to identify different contexts of use. These workshops can be conducted at different points in time, but in this paper, we present a workshop conducted before starting the development phase, that is, during the requirements elicitation phase (to identify the different contexts of use as early as possible). We conducted such a workshop in a large interdisciplinary research project with different institutions from research and practice. In this paper, we present the workshop structure and its results, our experiences, as well as take-aways highlighting how (online) workshops might support the requirements elicitation when different contexts of use are to be expected.
AB - Several software systems struggle with different contexts of use, e.g., due to a huge variety of end-user groups or various application scenarios. In some cases, the use of software systems may change due to external factors such as a pandemic. However, in other cases, software systems are known to be used in various contexts even before they are developed. In this case, it is crucial to consider as many different contexts of use as possible right from the beginning in order to avoid costly changes later on and, above all, user dissatisfaction. However, even when it is known that the software system will be used in different contexts, these contexts are often neither obvious nor easy to identify. We propose to use workshops with stakeholders as a mean to identify different contexts of use. These workshops can be conducted at different points in time, but in this paper, we present a workshop conducted before starting the development phase, that is, during the requirements elicitation phase (to identify the different contexts of use as early as possible). We conducted such a workshop in a large interdisciplinary research project with different institutions from research and practice. In this paper, we present the workshop structure and its results, our experiences, as well as take-aways highlighting how (online) workshops might support the requirements elicitation when different contexts of use are to be expected.
KW - Context of use
KW - Creativity techniques
KW - CrowdRE
KW - Elicitation workshop
KW - Pandemic
KW - Stakeholder identification
UR - http://www.scopus.com/inward/record.url?scp=85127162904&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-98388-8_9
DO - 10.1007/978-3-030-98388-8_9
M3 - Conference contribution
SN - 978-3-030-98387-1
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 88
EP - 97
BT - Sense, Feel, Design
A2 - Ardito, Carmelo
A2 - Lanzilotti, Rosa
A2 - Malizia, Alessio
A2 - Larusdottir, Marta
A2 - Spano, Lucio Davide
A2 - Campos, José
A2 - Hertzum, Morten
A2 - Mentler, Tilo
A2 - Abdelnour Nocera, José
A2 - Piccolo, Lara
A2 - Sauer, Stefan
A2 - van der Veer, Gerrit
PB - Springer Nature Switzerland AG
ER -