How do people perceive privacy and interaction quality while chatting with a crowd-operated robot?

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Authors

  • Tahir Abbas
  • Giovanni Corpaccioli
  • Vassilis Javed Khan
  • Ujwal Gadiraju
  • Emilia Barakova
  • Panos Markopoulos

Research Organisations

External Research Organisations

  • Eindhoven University of Technology (TU/e)
  • Mirpur University of Science and Technology (MUST)
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Details

Original languageEnglish
Title of host publicationHRI 2020 - Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction
PublisherIEEE Computer Society
Pages84-86
Number of pages3
ISBN (electronic)9781450370578
Publication statusPublished - 23 Mar 2020
Event15th Annual ACM/IEEE International Conference on Human Robot Interaction, HRI 2020 - Cambridge, United Kingdom (UK)
Duration: 23 Mar 202026 Mar 2020

Publication series

NameACM/IEEE International Conference on Human-Robot Interaction
ISSN (electronic)2167-2148

Abstract

The aim of this study is to understand users' experience and their perceived privacy, while interacting with a crowd-operated social robot. We conducted a between-subjects user study, wherein the robot broadcasts both audio and video to crowd workers in one condition, as opposed to broadcasting only the participants' audio cues in the other condition. A sample of 14 students took part in this study, and was divided into 2 groups (video and No-Video group). Participants were asked to use the help of a crowd-operated Pepper robot to find their next holiday destination. Once the interaction was completed, participants assessed the social intelligence, user experience and privacy aspects of the robot in both conditions. No significant differences were experienced by participants regarding social intelligence and user experience across both conditions. Interestingly, less privacy was perceived by the group with an audio-only broadcast feed compared to the audio-video feed.

Keywords

    Privacy, Real-time crowdsourcing, Social robotics, {web robotics

ASJC Scopus subject areas

Cite this

How do people perceive privacy and interaction quality while chatting with a crowd-operated robot? / Abbas, Tahir; Corpaccioli, Giovanni; Khan, Vassilis Javed et al.
HRI 2020 - Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction. IEEE Computer Society, 2020. p. 84-86 (ACM/IEEE International Conference on Human-Robot Interaction).

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Abbas, T, Corpaccioli, G, Khan, VJ, Gadiraju, U, Barakova, E & Markopoulos, P 2020, How do people perceive privacy and interaction quality while chatting with a crowd-operated robot? in HRI 2020 - Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction. ACM/IEEE International Conference on Human-Robot Interaction, IEEE Computer Society, pp. 84-86, 15th Annual ACM/IEEE International Conference on Human Robot Interaction, HRI 2020, Cambridge, United Kingdom (UK), 23 Mar 2020. https://doi.org/10.1145/3371382.3378332
Abbas, T., Corpaccioli, G., Khan, V. J., Gadiraju, U., Barakova, E., & Markopoulos, P. (2020). How do people perceive privacy and interaction quality while chatting with a crowd-operated robot? In HRI 2020 - Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction (pp. 84-86). (ACM/IEEE International Conference on Human-Robot Interaction). IEEE Computer Society. https://doi.org/10.1145/3371382.3378332
Abbas T, Corpaccioli G, Khan VJ, Gadiraju U, Barakova E, Markopoulos P. How do people perceive privacy and interaction quality while chatting with a crowd-operated robot? In HRI 2020 - Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction. IEEE Computer Society. 2020. p. 84-86. (ACM/IEEE International Conference on Human-Robot Interaction). doi: 10.1145/3371382.3378332
Abbas, Tahir ; Corpaccioli, Giovanni ; Khan, Vassilis Javed et al. / How do people perceive privacy and interaction quality while chatting with a crowd-operated robot?. HRI 2020 - Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction. IEEE Computer Society, 2020. pp. 84-86 (ACM/IEEE International Conference on Human-Robot Interaction).
Download
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