How do outstanding users differ from other users in Q&A communities?

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Authors

  • Thiago Baesso Procaci
  • Sean Siqueira
  • Bernardo Pereira Nunes
  • Ujwal Kumar Gadiraju

Research Organisations

External Research Organisations

  • Pontifícia Universidade Católica do Rio de Janeiro (PUC-Rio)
  • Universidade Federal do Rio de Janeiro
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Details

Original languageEnglish
Title of host publicationHT 2019
Subtitle of host publicationProceedings of the 30th ACM Conference on Hypertext and Social Media
Place of PublicationNew York
Pages281-282
Number of pages2
ISBN (electronic)9781450368858
Publication statusPublished - 12 Sept 2019
Event30th ACM Conference on Hypertext and Social Media, HT 2019 - Hof, Germany
Duration: 17 Sept 201920 Sept 2019

Abstract

This paper reports on an investigation into outstanding and ordinary users of two Question & Answer (Q&A) communities. Considering some behavior perspectives such as participation, linguistic traits, social ties, influence, and focus, we found that outstanding users (i) are more likely to engage in discussions; (ii) tend to use more sophisticated linguistic traits; (iii) generate longer debates; (iv) value the diversity of their connections; and (v) participate in several topics, rather than one specialist niche. These findings allow us to use behavioral patterns to predict if a given user is outstanding and predict which answer gives a definitive solution for a question. Then, we present two feature learning methods to automatically generate the inputs for the prediction model to classify users as outstanding or ordinary. Our feature learning approaches outperformed related methods and generated competitive results when compared to feature engineering based on behavioral patterns.

Keywords

    Graph analysis, Interaction analysis, Learning behavior, Machine learning, Q&A community analysis

ASJC Scopus subject areas

Cite this

How do outstanding users differ from other users in Q&A communities? / Procaci, Thiago Baesso; Siqueira, Sean; Nunes, Bernardo Pereira et al.
HT 2019: Proceedings of the 30th ACM Conference on Hypertext and Social Media. New York, 2019. p. 281-282.

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Procaci, TB, Siqueira, S, Nunes, BP & Gadiraju, UK 2019, How do outstanding users differ from other users in Q&A communities? in HT 2019: Proceedings of the 30th ACM Conference on Hypertext and Social Media. New York, pp. 281-282, 30th ACM Conference on Hypertext and Social Media, HT 2019, Hof, Germany, 17 Sept 2019. https://doi.org/10.1145/3342220.3344928
Procaci, T. B., Siqueira, S., Nunes, B. P., & Gadiraju, U. K. (2019). How do outstanding users differ from other users in Q&A communities? In HT 2019: Proceedings of the 30th ACM Conference on Hypertext and Social Media (pp. 281-282). https://doi.org/10.1145/3342220.3344928
Procaci TB, Siqueira S, Nunes BP, Gadiraju UK. How do outstanding users differ from other users in Q&A communities? In HT 2019: Proceedings of the 30th ACM Conference on Hypertext and Social Media. New York. 2019. p. 281-282 doi: 10.1145/3342220.3344928
Procaci, Thiago Baesso ; Siqueira, Sean ; Nunes, Bernardo Pereira et al. / How do outstanding users differ from other users in Q&A communities?. HT 2019: Proceedings of the 30th ACM Conference on Hypertext and Social Media. New York, 2019. pp. 281-282
Download
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