Exploring the @ttitude-Behavior-Gap in Online Shopping: The Adoption of Online Pharmacies

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Authors

  • Klaus Peter Wiedmann
  • Nadine Hennigs
  • Lars Pankalla
  • Marc Oliver Reeh
  • Martin Kassubek
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Details

Original languageEnglish
Title of host publicationMarketing in Transition: Scarcity, Globalism, & Sustainability
Subtitle of host publicationProceedings of the 2009 World Marketing Congress
PublisherSpringer Nature
Pages61
Number of pages1
Publication statusPublished - 2015

Publication series

NameDevelopments in Marketing Science: Proceedings of the Academy of Marketing Science
ISSN (Print)2363-6165
ISSN (electronic)2363-6173

Abstract

For online marketers, the gap between pro-online shopping attitudes and online purchase behavior is an important challenge: Even if consumers have a positive attitude towards online shopping related to different products or shops, these attitudes are not automatically translated into regular online purchase behavior. Hence, a theoretically and empirically founded understanding of the existing gap between pro-online shopping attitudes and online shopping behavior of different consumer seg-ments is of particular importance for both marketing researcher and marketers. The purpose of this paper is to analyze the ‘@ttitude-behavior-gap’ with reference to the perceived risk and value dimensions as key drivers of a customer’s online shopping attitude, the resulting intentional behavior, and the regular online shopping activities.

Keywords

    Intentional Behavior, Marketing Researcher, Multidimensional Model, Online Shopping, Principal Component Method

ASJC Scopus subject areas

Cite this

Exploring the @ttitude-Behavior-Gap in Online Shopping: The Adoption of Online Pharmacies. / Wiedmann, Klaus Peter; Hennigs, Nadine; Pankalla, Lars et al.
Marketing in Transition: Scarcity, Globalism, & Sustainability: Proceedings of the 2009 World Marketing Congress. Springer Nature, 2015. p. 61 (Developments in Marketing Science: Proceedings of the Academy of Marketing Science).

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Wiedmann, KP, Hennigs, N, Pankalla, L, Reeh, MO & Kassubek, M 2015, Exploring the @ttitude-Behavior-Gap in Online Shopping: The Adoption of Online Pharmacies. in Marketing in Transition: Scarcity, Globalism, & Sustainability: Proceedings of the 2009 World Marketing Congress. Developments in Marketing Science: Proceedings of the Academy of Marketing Science, Springer Nature, pp. 61. https://doi.org/10.1007/978-3-319-18687-0_28
Wiedmann, K. P., Hennigs, N., Pankalla, L., Reeh, M. O., & Kassubek, M. (2015). Exploring the @ttitude-Behavior-Gap in Online Shopping: The Adoption of Online Pharmacies. In Marketing in Transition: Scarcity, Globalism, & Sustainability: Proceedings of the 2009 World Marketing Congress (pp. 61). (Developments in Marketing Science: Proceedings of the Academy of Marketing Science). Springer Nature. https://doi.org/10.1007/978-3-319-18687-0_28
Wiedmann KP, Hennigs N, Pankalla L, Reeh MO, Kassubek M. Exploring the @ttitude-Behavior-Gap in Online Shopping: The Adoption of Online Pharmacies. In Marketing in Transition: Scarcity, Globalism, & Sustainability: Proceedings of the 2009 World Marketing Congress. Springer Nature. 2015. p. 61. (Developments in Marketing Science: Proceedings of the Academy of Marketing Science). doi: 10.1007/978-3-319-18687-0_28
Wiedmann, Klaus Peter ; Hennigs, Nadine ; Pankalla, Lars et al. / Exploring the @ttitude-Behavior-Gap in Online Shopping : The Adoption of Online Pharmacies. Marketing in Transition: Scarcity, Globalism, & Sustainability: Proceedings of the 2009 World Marketing Congress. Springer Nature, 2015. pp. 61 (Developments in Marketing Science: Proceedings of the Academy of Marketing Science).
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