Details
| Original language | English |
|---|---|
| Title of host publication | 18th Americas Conference on Information Systems 2012, AMCIS 2012 |
| Pages | 2132-2144 |
| Number of pages | 13 |
| Publication status | Published - 2012 |
| Event | 18th Americas Conference on Information Systems 2012, AMCIS 2012 - Seattle, WA, United States Duration: 9 Aug 2012 → 12 Aug 2012 |
Publication series
| Name | 18th Americas Conference on Information Systems 2012, AMCIS 2012 |
|---|---|
| Volume | 3 |
Abstract
Managing information and content on an enterprise-wide scale is challenging. Enterprise content management (ECM) can be considered as an integrated approach to information management. While this concept received much attention from practitioners, ECM research is still an emerging field of IS research. Most authors that deal with ECM claim that there is little scholarly literature available. After approximately one decade of ECM research, this paper provides an in-depth review of the body of academic research: the ECM domain, its evolution, and main topics are characterized. An established ECM research framework is adopted, refined, and explained with its associated elements and working definitions. On this basis, 68 articles are reviewed, classified, and concepts are derived. Prior research is synthesized and findings are integrated in a conceptcentric way. Further, implications for research and practice, including future trends, are drawn.
Keywords
- Content management, Document management, Enterprise content management, Knowledge management, Literature review, Research framework
ASJC Scopus subject areas
- Computer Science(all)
- Computer Networks and Communications
- Computer Science(all)
- Computer Science Applications
- Computer Science(all)
- Information Systems
- Social Sciences(all)
- Library and Information Sciences
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18th Americas Conference on Information Systems 2012, AMCIS 2012. 2012. p. 2132-2144 (18th Americas Conference on Information Systems 2012, AMCIS 2012; Vol. 3).
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - Enterprise content management - A literature review
AU - Rickenberg, Tim A.
AU - Neumann, Markus
AU - Hohler, Bernd
AU - Breitner, Michael H.
N1 - Copyright: Copyright 2013 Elsevier B.V., All rights reserved.
PY - 2012
Y1 - 2012
N2 - Managing information and content on an enterprise-wide scale is challenging. Enterprise content management (ECM) can be considered as an integrated approach to information management. While this concept received much attention from practitioners, ECM research is still an emerging field of IS research. Most authors that deal with ECM claim that there is little scholarly literature available. After approximately one decade of ECM research, this paper provides an in-depth review of the body of academic research: the ECM domain, its evolution, and main topics are characterized. An established ECM research framework is adopted, refined, and explained with its associated elements and working definitions. On this basis, 68 articles are reviewed, classified, and concepts are derived. Prior research is synthesized and findings are integrated in a conceptcentric way. Further, implications for research and practice, including future trends, are drawn.
AB - Managing information and content on an enterprise-wide scale is challenging. Enterprise content management (ECM) can be considered as an integrated approach to information management. While this concept received much attention from practitioners, ECM research is still an emerging field of IS research. Most authors that deal with ECM claim that there is little scholarly literature available. After approximately one decade of ECM research, this paper provides an in-depth review of the body of academic research: the ECM domain, its evolution, and main topics are characterized. An established ECM research framework is adopted, refined, and explained with its associated elements and working definitions. On this basis, 68 articles are reviewed, classified, and concepts are derived. Prior research is synthesized and findings are integrated in a conceptcentric way. Further, implications for research and practice, including future trends, are drawn.
KW - Content management
KW - Document management
KW - Enterprise content management
KW - Knowledge management
KW - Literature review
KW - Research framework
UR - http://www.scopus.com/inward/record.url?scp=84877916568&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84877916568
SN - 9781622768271
T3 - 18th Americas Conference on Information Systems 2012, AMCIS 2012
SP - 2132
EP - 2144
BT - 18th Americas Conference on Information Systems 2012, AMCIS 2012
T2 - 18th Americas Conference on Information Systems 2012, AMCIS 2012
Y2 - 9 August 2012 through 12 August 2012
ER -