Details
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 6th Conference on ACM Conversational User Interfaces |
| Subtitle of host publication | CUI 2024 |
| Number of pages | 7 |
| ISBN (electronic) | 9798400705113 |
| Publication status | Published - 8 Jul 2024 |
| Event | 6th Conference on ACM Conversational User Interfaces, CUI 2024 - Luxembourg City, Luxembourg Duration: 8 Jul 2024 → 10 Jul 2024 |
Abstract
In the domain of health and well-being, proactive voice interventions have demonstrated their efficacy. However, users often encounter privacy concerns and social embarrassment due to the lack of control over these proactive interventions, especially in formal and social settings. This study introduces a novel approach called "dual-mode intervention."It begins with primary interventions using different modalities (like graphical, tactile, or auditory). If users do not respond to these primary interventions, the system delivers voice interventions after a short interval. We conducted a study employing a within-subjects design, which involved 15 participants. The study compared dual-mode interventions with direct voice interventions in office settings, focusing on addressing health and well-being issues. Our findings indicate that knowledge workers preferred dual-mode interventions over direct voice interventions. Moreover, direct voice interventions received significantly lower ratings compared to dual-mode interventions. Also, we identify user preferences for different dual-intervention modalities. Our findings reveal that the user preferences depend on the type of health intervention. Vibration emerged as the preferred modality, followed by graphical output, auditory icons, and ringing interventions.
Keywords
- feedback modalities, health, knowledge worker, office, proactive, voice assistant, voice interface, well-being
ASJC Scopus subject areas
- Computer Science(all)
- Human-Computer Interaction
- Computer Science(all)
- Software
Sustainable Development Goals
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Proceedings of the 6th Conference on ACM Conversational User Interfaces: CUI 2024. 2024. 37.
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - Dual-Mode Interventions
T2 - 6th Conference on ACM Conversational User Interfaces, CUI 2024
AU - Ahire, Shashank
AU - Othman, Saeid
AU - Rohs, Michael
N1 - Publisher Copyright: © 2024 Owner/Author.
PY - 2024/7/8
Y1 - 2024/7/8
N2 - In the domain of health and well-being, proactive voice interventions have demonstrated their efficacy. However, users often encounter privacy concerns and social embarrassment due to the lack of control over these proactive interventions, especially in formal and social settings. This study introduces a novel approach called "dual-mode intervention."It begins with primary interventions using different modalities (like graphical, tactile, or auditory). If users do not respond to these primary interventions, the system delivers voice interventions after a short interval. We conducted a study employing a within-subjects design, which involved 15 participants. The study compared dual-mode interventions with direct voice interventions in office settings, focusing on addressing health and well-being issues. Our findings indicate that knowledge workers preferred dual-mode interventions over direct voice interventions. Moreover, direct voice interventions received significantly lower ratings compared to dual-mode interventions. Also, we identify user preferences for different dual-intervention modalities. Our findings reveal that the user preferences depend on the type of health intervention. Vibration emerged as the preferred modality, followed by graphical output, auditory icons, and ringing interventions.
AB - In the domain of health and well-being, proactive voice interventions have demonstrated their efficacy. However, users often encounter privacy concerns and social embarrassment due to the lack of control over these proactive interventions, especially in formal and social settings. This study introduces a novel approach called "dual-mode intervention."It begins with primary interventions using different modalities (like graphical, tactile, or auditory). If users do not respond to these primary interventions, the system delivers voice interventions after a short interval. We conducted a study employing a within-subjects design, which involved 15 participants. The study compared dual-mode interventions with direct voice interventions in office settings, focusing on addressing health and well-being issues. Our findings indicate that knowledge workers preferred dual-mode interventions over direct voice interventions. Moreover, direct voice interventions received significantly lower ratings compared to dual-mode interventions. Also, we identify user preferences for different dual-intervention modalities. Our findings reveal that the user preferences depend on the type of health intervention. Vibration emerged as the preferred modality, followed by graphical output, auditory icons, and ringing interventions.
KW - feedback modalities
KW - health
KW - knowledge worker
KW - office
KW - proactive
KW - voice assistant
KW - voice interface
KW - well-being
UR - http://www.scopus.com/inward/record.url?scp=85199540265&partnerID=8YFLogxK
U2 - 10.1145/3640794.3665578
DO - 10.1145/3640794.3665578
M3 - Conference contribution
AN - SCOPUS:85199540265
BT - Proceedings of the 6th Conference on ACM Conversational User Interfaces
Y2 - 8 July 2024 through 10 July 2024
ER -