Don’t underestimate the human factors! exploring team communication effects

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Original languageEnglish
Title of host publicationProduct-Focused Software Process Improvement -18th International Conference, PROFES 2017, Proceedings
EditorsBurak Turhan, Dietmar Winkler, Federica Sarro, Marcos Kalinowski, Daniel Mendez Fernandez, Michael Felderer
PublisherSpringer Verlag
Pages457-469
Number of pages13
ISBN (print)9783319699257
Publication statusPublished - 1 Jan 2017
Event18th International Conference on Product-Focused Software Process Improvement, PROFES 2017 - Innsbruck, Austria
Duration: 29 Nov 20171 Dec 2017

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10611 LNCS
ISSN (Print)0302-9743
ISSN (electronic)1611-3349

Abstract

Team communication addresses a critical issue for software developments. Understanding human behavior and communication take an important role for cost optimized scheduling and adjustment of dysfunctional manner. But team phenomena are often not trivial to interpret. Empirical studies can disclose practical information. Many kinds of research with the focus on human factors justify findings solely through linear statistics. This leads to an estimation problem of formally interpreted effects, in particular for diagnosis models. In this paper, we investigate several team communication effects with data records from an empirical study with 34 academic software projects. In general, we want to increase the awareness for often insufficiently interpreted human factors. We apply conventional linear correlation statistics in comparison with the novel exploratory analysis MINE on three sample cases concerning team meetings and communication behavior. Both analyzing techniques approved to be capable in identifying the relevant team communication effects within the case studies, even though with different estimation of relevances. The study demonstrates how quickly e.g. group behavior and communication effects can be insufficiently interpreted with dangerous gaps for factor estimation in modeling approaches.

Keywords

    Data visualization, Exploratory analysis, Human factors, Interpretation problem, Team communication

ASJC Scopus subject areas

Cite this

Don’t underestimate the human factors! exploring team communication effects. / Kortum, Fabian; Klünder, Jil; Schneider, Kurt.
Product-Focused Software Process Improvement -18th International Conference, PROFES 2017, Proceedings. ed. / Burak Turhan; Dietmar Winkler; Federica Sarro; Marcos Kalinowski; Daniel Mendez Fernandez; Michael Felderer. Springer Verlag, 2017. p. 457-469 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10611 LNCS).

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Kortum, F, Klünder, J & Schneider, K 2017, Don’t underestimate the human factors! exploring team communication effects. in B Turhan, D Winkler, F Sarro, M Kalinowski, D Mendez Fernandez & M Felderer (eds), Product-Focused Software Process Improvement -18th International Conference, PROFES 2017, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 10611 LNCS, Springer Verlag, pp. 457-469, 18th International Conference on Product-Focused Software Process Improvement, PROFES 2017, Innsbruck, Austria, 29 Nov 2017. https://doi.org/10.1007/978-3-319-69926-4_36
Kortum, F., Klünder, J., & Schneider, K. (2017). Don’t underestimate the human factors! exploring team communication effects. In B. Turhan, D. Winkler, F. Sarro, M. Kalinowski, D. Mendez Fernandez, & M. Felderer (Eds.), Product-Focused Software Process Improvement -18th International Conference, PROFES 2017, Proceedings (pp. 457-469). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10611 LNCS). Springer Verlag. https://doi.org/10.1007/978-3-319-69926-4_36
Kortum F, Klünder J, Schneider K. Don’t underestimate the human factors! exploring team communication effects. In Turhan B, Winkler D, Sarro F, Kalinowski M, Mendez Fernandez D, Felderer M, editors, Product-Focused Software Process Improvement -18th International Conference, PROFES 2017, Proceedings. Springer Verlag. 2017. p. 457-469. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-69926-4_36
Kortum, Fabian ; Klünder, Jil ; Schneider, Kurt. / Don’t underestimate the human factors! exploring team communication effects. Product-Focused Software Process Improvement -18th International Conference, PROFES 2017, Proceedings. editor / Burak Turhan ; Dietmar Winkler ; Federica Sarro ; Marcos Kalinowski ; Daniel Mendez Fernandez ; Michael Felderer. Springer Verlag, 2017. pp. 457-469 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
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