Don't lapse into temptation: a behavioral explanation for policy surrender

Research output: Contribution to journalArticleResearchpeer review

Authors

  • Sven Nolte
  • Judith C. Schneider

External Research Organisations

  • University of Münster
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Details

Original languageEnglish
Pages (from-to)12-27
Number of pages16
JournalJournal of Banking and Finance
Volume79
Publication statusPublished - 1 Jun 2017
Externally publishedYes

Abstract

Many policyholders surrender their life insurance policies early, leading to substantial monetary losses for private households. Surrender can be explained rationally if it constitutes the last resort providing liquidity in the event of an urgent need of cash. Yet we find clear evidence in German panel data that for more than half of all surrendered contracts investors had cheaper options available to provide the required liquidity. This finding demonstrates that there must be other factors influencing this important life decision. We provide a behavioral explanation, focusing on the role of individual decision heuristics, financial literacy, and financial advice. In particular, we show that financial literacy and financial advice can mitigate the behavioral temptation to lapse, while the tendency to rely on heuristics increases lapse probability.

Keywords

    Behavioral insurance, Emergency fund hypothesis, Financial advice, Financial literacy, Heuristic decision making, Life insurance

ASJC Scopus subject areas

Cite this

Don't lapse into temptation: a behavioral explanation for policy surrender. / Nolte, Sven; Schneider, Judith C.
In: Journal of Banking and Finance, Vol. 79, 01.06.2017, p. 12-27.

Research output: Contribution to journalArticleResearchpeer review

Nolte S, Schneider JC. Don't lapse into temptation: a behavioral explanation for policy surrender. Journal of Banking and Finance. 2017 Jun 1;79:12-27. doi: 10.1016/j.jbankfin.2017.02.011
Nolte, Sven ; Schneider, Judith C. / Don't lapse into temptation : a behavioral explanation for policy surrender. In: Journal of Banking and Finance. 2017 ; Vol. 79. pp. 12-27.
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