Details
| Original language | English |
|---|---|
| Title of host publication | ICSEW'20 |
| Subtitle of host publication | Proceedings of the IEEE/ACM 42nd International Conference on Software Engineering Workshops |
| Publisher | Association for Computing Machinery (ACM) |
| Pages | 557-562 |
| Number of pages | 6 |
| ISBN (electronic) | 9781450379632 |
| Publication status | Published - 27 Jun 2020 |
Abstract
Software development is a very cooperative and communicative task. In most software projects, meetings are a very important medium to share information. However, these meetings are often not as effective as expected. One big issue hindering productive and satisfying meetings is inappropriate behavior such as complaining. In particular, talking about problems without at least trying to solve them decreases motivation and mood of the team. Interaction analyses in meetings allow the assessment of appropriate and inappropriate behavior influencing the quality of a meeting. Derived from an established interaction analysis coding scheme in psychology, we present act4teams-short which allows real-time coding of meetings in software projects. We apply act4teams-short in an industrial case study at Volkswagen Commercial Vehicles, a large German company in the automotive domain. We analyze ten team-internal meetings at early project stages. Our results reveal difficulties due to missing project structure and the overall project goal. Furthermore, the team has an intrinsic interest in identifying problems and solving them, without any extrinsic input being required.
Keywords
- Communication, development team, human factors, meetings, software projects
ASJC Scopus subject areas
- Computer Science(all)
- Software
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ICSEW'20: Proceedings of the IEEE/ACM 42nd International Conference on Software Engineering Workshops. Association for Computing Machinery (ACM), 2020. p. 557-562.
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - Do You Just Discuss or Do You Solve?
T2 - Meeting Analysis in a Software Project at Early Stages
AU - Klünder, Jil
AU - Prenner, Nils
AU - Windmann, Ann-Kathrin
AU - Stess, Marek
AU - Nolting, Michael
AU - Kortum, Fabian
AU - Handke, Lisa
AU - Schneider, Kurt
AU - Kauffeld, Simone
N1 - Funding information: This work was funded by the German Research Foundation (DFG) under grant number 263807701 (Project TeamDynamics, 2018-2020). We also thank the team at Volkswagen Nutzfahrzeuge for participating in our case study.
PY - 2020/6/27
Y1 - 2020/6/27
N2 - Software development is a very cooperative and communicative task. In most software projects, meetings are a very important medium to share information. However, these meetings are often not as effective as expected. One big issue hindering productive and satisfying meetings is inappropriate behavior such as complaining. In particular, talking about problems without at least trying to solve them decreases motivation and mood of the team. Interaction analyses in meetings allow the assessment of appropriate and inappropriate behavior influencing the quality of a meeting. Derived from an established interaction analysis coding scheme in psychology, we present act4teams-short which allows real-time coding of meetings in software projects. We apply act4teams-short in an industrial case study at Volkswagen Commercial Vehicles, a large German company in the automotive domain. We analyze ten team-internal meetings at early project stages. Our results reveal difficulties due to missing project structure and the overall project goal. Furthermore, the team has an intrinsic interest in identifying problems and solving them, without any extrinsic input being required.
AB - Software development is a very cooperative and communicative task. In most software projects, meetings are a very important medium to share information. However, these meetings are often not as effective as expected. One big issue hindering productive and satisfying meetings is inappropriate behavior such as complaining. In particular, talking about problems without at least trying to solve them decreases motivation and mood of the team. Interaction analyses in meetings allow the assessment of appropriate and inappropriate behavior influencing the quality of a meeting. Derived from an established interaction analysis coding scheme in psychology, we present act4teams-short which allows real-time coding of meetings in software projects. We apply act4teams-short in an industrial case study at Volkswagen Commercial Vehicles, a large German company in the automotive domain. We analyze ten team-internal meetings at early project stages. Our results reveal difficulties due to missing project structure and the overall project goal. Furthermore, the team has an intrinsic interest in identifying problems and solving them, without any extrinsic input being required.
KW - Communication
KW - development team
KW - human factors
KW - meetings
KW - software projects
UR - http://www.scopus.com/inward/record.url?scp=85093120324&partnerID=8YFLogxK
U2 - 10.1145/3387940.3391468
DO - 10.1145/3387940.3391468
M3 - Conference contribution
SP - 557
EP - 562
BT - ICSEW'20
PB - Association for Computing Machinery (ACM)
ER -