Details
| Original language | English |
|---|---|
| Title of host publication | Proceedings - 32nd IEEE International Requirements Engineering Conference, RE 2024 |
| Editors | Grischa Liebel, Irit Hadar, Paola Spoletini |
| Publisher | IEEE Computer Society |
| Pages | 43-54 |
| Number of pages | 12 |
| ISBN (electronic) | 9798350395112 |
| ISBN (print) | 979-8-3503-9512-9 |
| Publication status | Published - 24 Jun 2024 |
| Event | 32nd IEEE International Requirements Engineering Conference, RE 2024 - Reykjavik, Iceland Duration: 24 Jun 2024 → 28 Jun 2024 Conference number: 32 |
Publication series
| Name | Proceedings of the IEEE International Conference on Requirements Engineering |
|---|---|
| ISSN (Print) | 1090-705X |
| ISSN (electronic) | 2332-6441 |
Abstract
With the onset of the COVID-19 pandemic and the ensuing shift away from co-located work arrangements towards working from home, practitioners encountered many collabora-tive and coordination challenges. While companies are slowly moving back towards in-person arrangements, many employers have permanently adopted fully remote and hybrid work modes. However, the work modes are more blurred, as hybrid work makes coordinating the requirements engineering practices that rely on rich interactions more challenging. Therefore, gaining more understanding of RE challenges and practices from prac-titioners transitioning to the new modes of work is imperative to identify insights that can be useful for organizations shifting to hybrid and remote work. In this paper, we use a mixed-methods approach to gain insights into remote and hybrid requirements engineering practices and challenges in the industry. Through interviews with 12 industry practitioners and a survey with 49 practitioners, we report on 7 adopted practices and 7 challenges encountered in these work arrangements. We found challenges such as organizing co-located tasks, lack of interpersonal con-nections, keeping everyone in the loop, and engagement barriers, which fall under coordination, communication and collaboration. To offset such challenges, we provide 20 recommendations based on our findings, such as proactive planning and using newer tools that support comprehensive tracking of important knowl-edge for requirements documentation. Our findings suggest that practitioners are facing challenges in remote and hybrid work arrangements, which they are mitigating with various strategies. Nonetheless, there remains a need for further research, as not all challenges are equally addressed across different work contexts.
Keywords
- Chal-lenges, Industry, Practices, Requirements Engineering
ASJC Scopus subject areas
- Computer Science(all)
- General Computer Science
- Engineering(all)
- General Engineering
- Business, Management and Accounting(all)
- Strategy and Management
Cite this
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- BibTeX
- RIS
Proceedings - 32nd IEEE International Requirements Engineering Conference, RE 2024. ed. / Grischa Liebel; Irit Hadar; Paola Spoletini. IEEE Computer Society, 2024. p. 43-54 (Proceedings of the IEEE International Conference on Requirements Engineering).
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
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TY - GEN
T1 - 'Do you have Time for a Quick Call?'
T2 - 32nd IEEE International Requirements Engineering Conference, RE 2024
AU - Li, Ze Shi
AU - Ly, Delina
AU - Nagel, Lukas
AU - Arony, Nowshin Nawar
AU - Damian, Daniela
N1 - Conference code: 32
PY - 2024/6/24
Y1 - 2024/6/24
N2 - With the onset of the COVID-19 pandemic and the ensuing shift away from co-located work arrangements towards working from home, practitioners encountered many collabora-tive and coordination challenges. While companies are slowly moving back towards in-person arrangements, many employers have permanently adopted fully remote and hybrid work modes. However, the work modes are more blurred, as hybrid work makes coordinating the requirements engineering practices that rely on rich interactions more challenging. Therefore, gaining more understanding of RE challenges and practices from prac-titioners transitioning to the new modes of work is imperative to identify insights that can be useful for organizations shifting to hybrid and remote work. In this paper, we use a mixed-methods approach to gain insights into remote and hybrid requirements engineering practices and challenges in the industry. Through interviews with 12 industry practitioners and a survey with 49 practitioners, we report on 7 adopted practices and 7 challenges encountered in these work arrangements. We found challenges such as organizing co-located tasks, lack of interpersonal con-nections, keeping everyone in the loop, and engagement barriers, which fall under coordination, communication and collaboration. To offset such challenges, we provide 20 recommendations based on our findings, such as proactive planning and using newer tools that support comprehensive tracking of important knowl-edge for requirements documentation. Our findings suggest that practitioners are facing challenges in remote and hybrid work arrangements, which they are mitigating with various strategies. Nonetheless, there remains a need for further research, as not all challenges are equally addressed across different work contexts.
AB - With the onset of the COVID-19 pandemic and the ensuing shift away from co-located work arrangements towards working from home, practitioners encountered many collabora-tive and coordination challenges. While companies are slowly moving back towards in-person arrangements, many employers have permanently adopted fully remote and hybrid work modes. However, the work modes are more blurred, as hybrid work makes coordinating the requirements engineering practices that rely on rich interactions more challenging. Therefore, gaining more understanding of RE challenges and practices from prac-titioners transitioning to the new modes of work is imperative to identify insights that can be useful for organizations shifting to hybrid and remote work. In this paper, we use a mixed-methods approach to gain insights into remote and hybrid requirements engineering practices and challenges in the industry. Through interviews with 12 industry practitioners and a survey with 49 practitioners, we report on 7 adopted practices and 7 challenges encountered in these work arrangements. We found challenges such as organizing co-located tasks, lack of interpersonal con-nections, keeping everyone in the loop, and engagement barriers, which fall under coordination, communication and collaboration. To offset such challenges, we provide 20 recommendations based on our findings, such as proactive planning and using newer tools that support comprehensive tracking of important knowl-edge for requirements documentation. Our findings suggest that practitioners are facing challenges in remote and hybrid work arrangements, which they are mitigating with various strategies. Nonetheless, there remains a need for further research, as not all challenges are equally addressed across different work contexts.
KW - Chal-lenges
KW - Industry
KW - Practices
KW - Requirements Engineering
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U2 - 10.1109/RE59067.2024.00015
DO - 10.1109/RE59067.2024.00015
M3 - Conference contribution
AN - SCOPUS:85202739365
SN - 979-8-3503-9512-9
T3 - Proceedings of the IEEE International Conference on Requirements Engineering
SP - 43
EP - 54
BT - Proceedings - 32nd IEEE International Requirements Engineering Conference, RE 2024
A2 - Liebel, Grischa
A2 - Hadar, Irit
A2 - Spoletini, Paola
PB - IEEE Computer Society
Y2 - 24 June 2024 through 28 June 2024
ER -