Details
| Original language | English |
|---|---|
| Title of host publication | Product-Focused Software Process Improvement -18th International Conference, PROFES 2017, Proceedings |
| Editors | Burak Turhan, Dietmar Winkler, Federica Sarro, Marcos Kalinowski, Daniel Mendez Fernandez, Michael Felderer |
| Publisher | Springer Verlag |
| Pages | 497-507 |
| Number of pages | 11 |
| ISBN (print) | 9783319699257 |
| Publication status | Published - 1 Jan 2017 |
| Event | 18th International Conference on Product-Focused Software Process Improvement, PROFES 2017 - Innsbruck, Austria Duration: 29 Nov 2017 → 1 Dec 2017 |
Publication series
| Name | Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) |
|---|---|
| Volume | 10611 LNCS |
| ISSN (Print) | 0302-9743 |
| ISSN (electronic) | 1611-3349 |
Abstract
Software project success has various facets and definitions ranging from customer satisfaction over software quality to the degree of implemented vs. not implemented requirements. Customers, developers and project leaders strive for project success. During the development process, they try to pay attention to aspects which are perceived to be important for a satisfying project execution from their individual point of view. These aspects may vary according to the underlying definition and understanding of project success. Different views on the importance of aspects like communication can cause problems and complicate the collaboration due to different expectations and misunderstandings. In a study with 97 student participants and eight customers, we examine which factors are perceived to be important for a successful project execution. In order to unfold discrepancies, we analyze whether the views of customers and developers on the relevance of aspects like communication and fulfilling the requirements specification differ from each other. According to our results, communication is most important for both the team and the customer. But they have different ideas of the term: The correct exchange of information between the team and the customer as well as the team-internal communication. In particular rather inexperienced developers and customers should be aware of different ideas of terms like communication for a successful project execution. It is not sufficient to know that communication is important. Being aware of different ideas can facilitate the collaboration and avoid problems due to misunderstandings.
Keywords
- Collaboration, Communication, Human factors, Project success, Student software projects
ASJC Scopus subject areas
- Mathematics(all)
- Theoretical Computer Science
- Computer Science(all)
- General Computer Science
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Product-Focused Software Process Improvement -18th International Conference, PROFES 2017, Proceedings. ed. / Burak Turhan; Dietmar Winkler; Federica Sarro; Marcos Kalinowski; Daniel Mendez Fernandez; Michael Felderer. Springer Verlag, 2017. p. 497-507 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10611 LNCS).
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - Different views on project success
T2 - 18th International Conference on Product-Focused Software Process Improvement, PROFES 2017
AU - Klünder, Jil
AU - Karras, Oliver
AU - Kortum, Fabian
AU - Casselt, Mathias
AU - Schneider, Kurt
N1 - Funding information: Acknowledgment. This work was funded by the German Research Foundation (DFG) under grant number 263807701 (Project TeamFLOW, 2015–2017).
PY - 2017/1/1
Y1 - 2017/1/1
N2 - Software project success has various facets and definitions ranging from customer satisfaction over software quality to the degree of implemented vs. not implemented requirements. Customers, developers and project leaders strive for project success. During the development process, they try to pay attention to aspects which are perceived to be important for a satisfying project execution from their individual point of view. These aspects may vary according to the underlying definition and understanding of project success. Different views on the importance of aspects like communication can cause problems and complicate the collaboration due to different expectations and misunderstandings. In a study with 97 student participants and eight customers, we examine which factors are perceived to be important for a successful project execution. In order to unfold discrepancies, we analyze whether the views of customers and developers on the relevance of aspects like communication and fulfilling the requirements specification differ from each other. According to our results, communication is most important for both the team and the customer. But they have different ideas of the term: The correct exchange of information between the team and the customer as well as the team-internal communication. In particular rather inexperienced developers and customers should be aware of different ideas of terms like communication for a successful project execution. It is not sufficient to know that communication is important. Being aware of different ideas can facilitate the collaboration and avoid problems due to misunderstandings.
AB - Software project success has various facets and definitions ranging from customer satisfaction over software quality to the degree of implemented vs. not implemented requirements. Customers, developers and project leaders strive for project success. During the development process, they try to pay attention to aspects which are perceived to be important for a satisfying project execution from their individual point of view. These aspects may vary according to the underlying definition and understanding of project success. Different views on the importance of aspects like communication can cause problems and complicate the collaboration due to different expectations and misunderstandings. In a study with 97 student participants and eight customers, we examine which factors are perceived to be important for a successful project execution. In order to unfold discrepancies, we analyze whether the views of customers and developers on the relevance of aspects like communication and fulfilling the requirements specification differ from each other. According to our results, communication is most important for both the team and the customer. But they have different ideas of the term: The correct exchange of information between the team and the customer as well as the team-internal communication. In particular rather inexperienced developers and customers should be aware of different ideas of terms like communication for a successful project execution. It is not sufficient to know that communication is important. Being aware of different ideas can facilitate the collaboration and avoid problems due to misunderstandings.
KW - Collaboration
KW - Communication
KW - Human factors
KW - Project success
KW - Student software projects
UR - http://www.scopus.com/inward/record.url?scp=85034569837&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-69926-4_39
DO - 10.1007/978-3-319-69926-4_39
M3 - Conference contribution
AN - SCOPUS:85034569837
SN - 9783319699257
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 497
EP - 507
BT - Product-Focused Software Process Improvement -18th International Conference, PROFES 2017, Proceedings
A2 - Turhan, Burak
A2 - Winkler, Dietmar
A2 - Sarro, Federica
A2 - Kalinowski, Marcos
A2 - Mendez Fernandez, Daniel
A2 - Felderer, Michael
PB - Springer Verlag
Y2 - 29 November 2017 through 1 December 2017
ER -