Details
| Original language | English |
|---|---|
| Title of host publication | Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Sytems |
| Subtitle of host publication | CHI EA `24 |
| Number of pages | 7 |
| ISBN (electronic) | 9798400703317 |
| Publication status | Published - 11 May 2024 |
| Event | 2024 CHI Conference on Human Factors in Computing Sytems, CHI EA 2024 - Honolulu, United States Duration: 11 May 2024 → 16 May 2024 |
Publication series
| Name | Conference on Human Factors in Computing Systems - Proceedings |
|---|
Abstract
Conversational user interfaces (CUIs) have become an everyday technology for people the world over, as well as a booming area of research. Advances in voice synthesis and the emergence of chatbots powered by large language models (LLMs), notably ChatGPT, have pushed CUIs to the forefront of human-computer interaction (HCI) research and practice. Now that these technologies enable an elemental level of usability and user experience (UX), we must turn our attention to higher-order human factors: trust and reliance. In this workshop, we aim to bring together a multidisciplinary group of researchers and practitioners invested in the next phase of CUI design. Through keynotes, presentations, and breakout sessions, we will share our knowledge, identify cutting-edge resources, and fortify an international network of CUI scholars. In particular, we will engage with the complexity of trust and reliance as attitudes and behaviours that emerge when people interact with conversational agents.
Keywords
- chatbots, conversational agents, conversational AI, conversational user interfaces, reliance, trust, voice assistants
ASJC Scopus subject areas
- Computer Science(all)
- Human-Computer Interaction
- Computer Science(all)
- Computer Graphics and Computer-Aided Design
- Computer Science(all)
- Software
Cite this
- Standard
- Harvard
- Apa
- Vancouver
- BibTeX
- RIS
Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Sytems: CHI EA `24. 2024. 460 (Conference on Human Factors in Computing Systems - Proceedings).
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - CUI@CHI 2024
T2 - 2024 CHI Conference on Human Factors in Computing Sytems, CHI EA 2024
AU - Desai, Smit
AU - Wei, Christina Ziying
AU - Sin, Jaisie
AU - Dubiel, Mateusz
AU - Zargham, Nima
AU - Ahire, Shashank
AU - Porcheron, Martin
AU - Kuzminykh, Anastasia
AU - Lee, Minha
AU - Candello, Heloisa
AU - Fischer, Joel E.
AU - Munteanu, Cosmin
AU - Cowan, Benjamin R.
N1 - Publisher Copyright: © 2024 Owner/Author.
PY - 2024/5/11
Y1 - 2024/5/11
N2 - Conversational user interfaces (CUIs) have become an everyday technology for people the world over, as well as a booming area of research. Advances in voice synthesis and the emergence of chatbots powered by large language models (LLMs), notably ChatGPT, have pushed CUIs to the forefront of human-computer interaction (HCI) research and practice. Now that these technologies enable an elemental level of usability and user experience (UX), we must turn our attention to higher-order human factors: trust and reliance. In this workshop, we aim to bring together a multidisciplinary group of researchers and practitioners invested in the next phase of CUI design. Through keynotes, presentations, and breakout sessions, we will share our knowledge, identify cutting-edge resources, and fortify an international network of CUI scholars. In particular, we will engage with the complexity of trust and reliance as attitudes and behaviours that emerge when people interact with conversational agents.
AB - Conversational user interfaces (CUIs) have become an everyday technology for people the world over, as well as a booming area of research. Advances in voice synthesis and the emergence of chatbots powered by large language models (LLMs), notably ChatGPT, have pushed CUIs to the forefront of human-computer interaction (HCI) research and practice. Now that these technologies enable an elemental level of usability and user experience (UX), we must turn our attention to higher-order human factors: trust and reliance. In this workshop, we aim to bring together a multidisciplinary group of researchers and practitioners invested in the next phase of CUI design. Through keynotes, presentations, and breakout sessions, we will share our knowledge, identify cutting-edge resources, and fortify an international network of CUI scholars. In particular, we will engage with the complexity of trust and reliance as attitudes and behaviours that emerge when people interact with conversational agents.
KW - chatbots
KW - conversational agents
KW - conversational AI
KW - conversational user interfaces
KW - reliance
KW - trust
KW - voice assistants
UR - http://www.scopus.com/inward/record.url?scp=85194172540&partnerID=8YFLogxK
U2 - 10.48550/arXiv.2401.13970
DO - 10.48550/arXiv.2401.13970
M3 - Conference contribution
AN - SCOPUS:85194172540
T3 - Conference on Human Factors in Computing Systems - Proceedings
BT - Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Sytems
Y2 - 11 May 2024 through 16 May 2024
ER -