Critical Success Factors for AI-driven Smart Energy Services.

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Original languageEnglish
Title of host publicationAMCIS 2023 Proceedings
PublisherAssociation for Information Systems
ISBN (print)978-171389359-2
Publication statusPublished - 10 Aug 2023

Abstract

Artificial Intelligence (AI) can significantly contribute to decentralizing and digitalizing the energy sector and environmental sustainability. Integrating AI-driven smart energy services (SES), such as energy production forecasting, building energy management, and predictive maintenance, remain in an early phase for plant providers or energy utilities. However, the knowledge regarding key factors determining the design of AI-driven SES is limited in the literature. Therefore, we derive critical success factors (CSFs) for the design of AI-driven SES in a design science research (DSR) approach in connection with the design thinking process. We identified ten CSFs and 31 CSF categories by iteratively combining the knowledge of interviewed AI business experts, scientific literature, and results of AI programming projects with students. Based on this, we developed a further research agenda containing six research demands and direct further research questions.

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Critical Success Factors for AI-driven Smart Energy Services. / Gerlach, Jana; Lier, Sarah Kristin; Hoppe, Paul et al.
AMCIS 2023 Proceedings. Association for Information Systems, 2023. 1808.

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Gerlach, J, Lier, SK, Hoppe, P & Breitner, MH 2023, Critical Success Factors for AI-driven Smart Energy Services. in AMCIS 2023 Proceedings., 1808, Association for Information Systems. <https://aisel.aisnet.org/amcis2023/sig_green/sig_green/14>
Gerlach, J., Lier, S. K., Hoppe, P., & Breitner, M. H. (2023). Critical Success Factors for AI-driven Smart Energy Services. In AMCIS 2023 Proceedings Article 1808 Association for Information Systems. https://aisel.aisnet.org/amcis2023/sig_green/sig_green/14
Gerlach J, Lier SK, Hoppe P, Breitner MH. Critical Success Factors for AI-driven Smart Energy Services. In AMCIS 2023 Proceedings. Association for Information Systems. 2023. 1808
Gerlach, Jana ; Lier, Sarah Kristin ; Hoppe, Paul et al. / Critical Success Factors for AI-driven Smart Energy Services. AMCIS 2023 Proceedings. Association for Information Systems, 2023.
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