Details
| Original language | English |
|---|---|
| Pages (from-to) | 89-116 |
| Number of pages | 28 |
| Journal | Information Systems and e-Business Management |
| Volume | 17 |
| Issue number | 1 |
| Early online date | 10 Aug 2018 |
| Publication status | Published - 1 Mar 2019 |
Abstract
Services play an important role in the manufacturing industry. A shift in emphasis from selling physical products to offering product–service systems is perceived. Detailed knowledge of machines, components and subcomponents in whole plants must be provided. Installed base management contributes to this and enables services in manufacturing to maintain high machine availability and reduce downtimes. Installed base management assists in data structuring and management. By combining installed base data with sensor data, a digital twin of the installed base results. Following the action design research approach, an integrated installed base management system for manufacturing is presented and implemented in practice. An engineering and manufacturing company is involved in the research process and ensures practical relevance. Requirements are not only deduced from the literature but also identified in focus group discussions. A detailed test run with real data is performed for evaluation purpose using a demonstration machine. To enable a generalization, design principles for the development and implementation of such an integrated installed base management system are created.
Keywords
- Action design research (ADR), Digital twin, Installed base management, Integrated installed base management system
ASJC Scopus subject areas
- Computer Science(all)
- Information Systems
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In: Information Systems and e-Business Management, Vol. 17, No. 1, 01.03.2019, p. 89-116.
Research output: Contribution to journal › Article › Research › peer review
}
TY - JOUR
T1 - Creating the foundation for digital twins in the manufacturing industry
T2 - an integrated installed base management system
AU - Olivotti, Daniel
AU - Dreyer, Sonja
AU - Lebek, Benedikt
AU - Breitner, Michael H.
PY - 2019/3/1
Y1 - 2019/3/1
N2 - Services play an important role in the manufacturing industry. A shift in emphasis from selling physical products to offering product–service systems is perceived. Detailed knowledge of machines, components and subcomponents in whole plants must be provided. Installed base management contributes to this and enables services in manufacturing to maintain high machine availability and reduce downtimes. Installed base management assists in data structuring and management. By combining installed base data with sensor data, a digital twin of the installed base results. Following the action design research approach, an integrated installed base management system for manufacturing is presented and implemented in practice. An engineering and manufacturing company is involved in the research process and ensures practical relevance. Requirements are not only deduced from the literature but also identified in focus group discussions. A detailed test run with real data is performed for evaluation purpose using a demonstration machine. To enable a generalization, design principles for the development and implementation of such an integrated installed base management system are created.
AB - Services play an important role in the manufacturing industry. A shift in emphasis from selling physical products to offering product–service systems is perceived. Detailed knowledge of machines, components and subcomponents in whole plants must be provided. Installed base management contributes to this and enables services in manufacturing to maintain high machine availability and reduce downtimes. Installed base management assists in data structuring and management. By combining installed base data with sensor data, a digital twin of the installed base results. Following the action design research approach, an integrated installed base management system for manufacturing is presented and implemented in practice. An engineering and manufacturing company is involved in the research process and ensures practical relevance. Requirements are not only deduced from the literature but also identified in focus group discussions. A detailed test run with real data is performed for evaluation purpose using a demonstration machine. To enable a generalization, design principles for the development and implementation of such an integrated installed base management system are created.
KW - Action design research (ADR)
KW - Digital twin
KW - Installed base management
KW - Integrated installed base management system
UR - http://www.scopus.com/inward/record.url?scp=85051625716&partnerID=8YFLogxK
U2 - 10.1007/s10257-018-0376-0
DO - 10.1007/s10257-018-0376-0
M3 - Article
AN - SCOPUS:85051625716
VL - 17
SP - 89
EP - 116
JO - Information Systems and e-Business Management
JF - Information Systems and e-Business Management
SN - 1617-9846
IS - 1
ER -