Details
| Original language | English |
|---|---|
| Title of host publication | Human-Centered and Error-Resilient Systems Development |
| Editors | Marco Winckler, Chris Johnson, Cristian Bogdan, Jan Gulliksen, Filip Kis, Regina Bernhaupt, Stefan Sauer, Philippe Palanque, Peter Forbrig |
| Place of Publication | Cham |
| Publisher | Springer International Publishing AG |
| Pages | 111-129 |
| Number of pages | 19 |
| ISBN (print) | 9783319449012 |
| Publication status | Published - 2016 |
Publication series
| Name | Lecture Notes in Computer Science |
|---|---|
| Volume | 9856 |
Abstract
The more members a team has, the more information needs to be shared with single team members or within the whole team. Sufficient information sharing is difficult to ensure, since a project leader will not be fully aware of all on-going information and communication within the team. In software engineering, information flow is essential for project success. In each part of the process, information like requirements or design decisions needs to be communicated with appropriate persons. Neither missing nor wrong implemented requirements are desirable, since extra working hours or incomplete working results need to be paid. Therefore, the right amount of information sharing is highly desirable. To ensure this, communication is a mandatory requisite. Furthermore, knowing about social conflicts is suitable, since these influence the information flow. In an experiment with 34 student software projects, we collected data referring to internal team communication and mood. In these projects, we could show a correlation between chosen communication channels, social conflicts and mood. Since social conflicts foster an insufficient information flow, knowing about these helps software developing teams to reach higher quality and a higher customer satisfaction.
ASJC Scopus subject areas
- Mathematics(all)
- Theoretical Computer Science
- Computer Science(all)
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Human-Centered and Error-Resilient Systems Development. ed. / Marco Winckler; Chris Johnson; Cristian Bogdan; Jan Gulliksen; Filip Kis; Regina Bernhaupt; Stefan Sauer; Philippe Palanque; Peter Forbrig. Cham: Springer International Publishing AG, 2016. p. 111-129 (Lecture Notes in Computer Science; Vol. 9856).
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - Communication in Teams
T2 - An Expression of Social Conflicts
AU - Klünder, Jil
AU - Schneider, Kurt
AU - Kortum, Fabian
AU - Straube, Julia
AU - Handke, Lisa
AU - Kauffeld, Simone
N1 - Funding information: This work was funded by the German Research Society (DFG) under grant number 263807701 (Project TeamFLOW, 2015–2017).
PY - 2016
Y1 - 2016
N2 - The more members a team has, the more information needs to be shared with single team members or within the whole team. Sufficient information sharing is difficult to ensure, since a project leader will not be fully aware of all on-going information and communication within the team. In software engineering, information flow is essential for project success. In each part of the process, information like requirements or design decisions needs to be communicated with appropriate persons. Neither missing nor wrong implemented requirements are desirable, since extra working hours or incomplete working results need to be paid. Therefore, the right amount of information sharing is highly desirable. To ensure this, communication is a mandatory requisite. Furthermore, knowing about social conflicts is suitable, since these influence the information flow. In an experiment with 34 student software projects, we collected data referring to internal team communication and mood. In these projects, we could show a correlation between chosen communication channels, social conflicts and mood. Since social conflicts foster an insufficient information flow, knowing about these helps software developing teams to reach higher quality and a higher customer satisfaction.
AB - The more members a team has, the more information needs to be shared with single team members or within the whole team. Sufficient information sharing is difficult to ensure, since a project leader will not be fully aware of all on-going information and communication within the team. In software engineering, information flow is essential for project success. In each part of the process, information like requirements or design decisions needs to be communicated with appropriate persons. Neither missing nor wrong implemented requirements are desirable, since extra working hours or incomplete working results need to be paid. Therefore, the right amount of information sharing is highly desirable. To ensure this, communication is a mandatory requisite. Furthermore, knowing about social conflicts is suitable, since these influence the information flow. In an experiment with 34 student software projects, we collected data referring to internal team communication and mood. In these projects, we could show a correlation between chosen communication channels, social conflicts and mood. Since social conflicts foster an insufficient information flow, knowing about these helps software developing teams to reach higher quality and a higher customer satisfaction.
UR - http://www.scopus.com/inward/record.url?scp=84986232772&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-44902-9_8
DO - 10.1007/978-3-319-44902-9_8
M3 - Conference contribution
SN - 9783319449012
T3 - Lecture Notes in Computer Science
SP - 111
EP - 129
BT - Human-Centered and Error-Resilient Systems Development
A2 - Winckler, Marco
A2 - Johnson, Chris
A2 - Bogdan, Cristian
A2 - Gulliksen, Jan
A2 - Kis, Filip
A2 - Bernhaupt, Regina
A2 - Sauer, Stefan
A2 - Palanque, Philippe
A2 - Forbrig, Peter
PB - Springer International Publishing AG
CY - Cham
ER -