Details
| Original language | English |
|---|---|
| Title of host publication | Proceedings - 2021 IEEE/ACM Joint 15th International Conference on Software and System Processes and 16th ACM/IEEE International Conference on Global Software Engineering, ICSSP/ICGSE 2021 |
| Publisher | Institute of Electrical and Electronics Engineers Inc. |
| Pages | 22-32 |
| Number of pages | 11 |
| ISBN (electronic) | 9781665414012 |
| ISBN (print) | 978-1-6654-1402-9 |
| Publication status | Published - 2021 |
| Event | Joint 15th IEEE/ACM International Conference on Software and System Processes and 16th ACM/IEEE International Conference on Global Software Engineering, ICSSP/ICGSE 2021 - Virtual, Online, Spain Duration: 17 May 2021 → 19 May 2021 |
Abstract
Today's automotive companies face new opportunities but also new challenges. With the development of new technologies, cars are increasingly integrated into the life of their owners for example by connecting their smartphones with their cars. This enables the development of new services for the owners of cars, e.g. monitoring of driving behavior. These so-called mobile online services demand an iterative and user-centered development and automotive companies have to align their processes with these demands. However, the necessary transition for that is difficult because automotive companies are often rigid in their structure, resistant to change, and still focused on the manufacturing of cars. Although mobile online services have become increasingly important for companies, there is, so far, only limited research in this field, especially about the challenges in the development of mobile online services. Therefore, we conduct a case study in a project that develops mobile online services to manage vehicle fleets in an automotive company. By using interviews, we investigate the challenges the project faces and the means that the project already implements to address these challenges. Our results show that the automotive company considers mobile services rather as a by-product and is still more focused on the manufacturing of cars. That is expressed by the number of external employees and a missing user-centric development that already starts in the manufacturing process.
Keywords
- Agile Development, Automotive Industry, Case Study, Mobile Online Services
ASJC Scopus subject areas
- Computer Science(all)
- Computer Science Applications
- Computer Science(all)
- Software
- Engineering(all)
- Safety, Risk, Reliability and Quality
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Proceedings - 2021 IEEE/ACM Joint 15th International Conference on Software and System Processes and 16th ACM/IEEE International Conference on Global Software Engineering, ICSSP/ICGSE 2021. Institute of Electrical and Electronics Engineers Inc., 2021. p. 22-32 9461024.
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
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TY - GEN
T1 - Challenges in the Development of Mobile Online Services in the Automotive Industry
T2 - Joint 15th IEEE/ACM International Conference on Software and System Processes and 16th ACM/IEEE International Conference on Global Software Engineering, ICSSP/ICGSE 2021
AU - Prenner, Nils
AU - Klünder, Jil
AU - Nolting, Michael
AU - Sniehotta, Oliver
AU - Schneider, Kurt
PY - 2021
Y1 - 2021
N2 - Today's automotive companies face new opportunities but also new challenges. With the development of new technologies, cars are increasingly integrated into the life of their owners for example by connecting their smartphones with their cars. This enables the development of new services for the owners of cars, e.g. monitoring of driving behavior. These so-called mobile online services demand an iterative and user-centered development and automotive companies have to align their processes with these demands. However, the necessary transition for that is difficult because automotive companies are often rigid in their structure, resistant to change, and still focused on the manufacturing of cars. Although mobile online services have become increasingly important for companies, there is, so far, only limited research in this field, especially about the challenges in the development of mobile online services. Therefore, we conduct a case study in a project that develops mobile online services to manage vehicle fleets in an automotive company. By using interviews, we investigate the challenges the project faces and the means that the project already implements to address these challenges. Our results show that the automotive company considers mobile services rather as a by-product and is still more focused on the manufacturing of cars. That is expressed by the number of external employees and a missing user-centric development that already starts in the manufacturing process.
AB - Today's automotive companies face new opportunities but also new challenges. With the development of new technologies, cars are increasingly integrated into the life of their owners for example by connecting their smartphones with their cars. This enables the development of new services for the owners of cars, e.g. monitoring of driving behavior. These so-called mobile online services demand an iterative and user-centered development and automotive companies have to align their processes with these demands. However, the necessary transition for that is difficult because automotive companies are often rigid in their structure, resistant to change, and still focused on the manufacturing of cars. Although mobile online services have become increasingly important for companies, there is, so far, only limited research in this field, especially about the challenges in the development of mobile online services. Therefore, we conduct a case study in a project that develops mobile online services to manage vehicle fleets in an automotive company. By using interviews, we investigate the challenges the project faces and the means that the project already implements to address these challenges. Our results show that the automotive company considers mobile services rather as a by-product and is still more focused on the manufacturing of cars. That is expressed by the number of external employees and a missing user-centric development that already starts in the manufacturing process.
KW - Agile Development
KW - Automotive Industry
KW - Case Study
KW - Mobile Online Services
UR - http://www.scopus.com/inward/record.url?scp=85114555500&partnerID=8YFLogxK
U2 - 10.1109/icssp-icgse52873.2021.00012
DO - 10.1109/icssp-icgse52873.2021.00012
M3 - Conference contribution
AN - SCOPUS:85114555500
SN - 978-1-6654-1402-9
SP - 22
EP - 32
BT - Proceedings - 2021 IEEE/ACM Joint 15th International Conference on Software and System Processes and 16th ACM/IEEE International Conference on Global Software Engineering, ICSSP/ICGSE 2021
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 17 May 2021 through 19 May 2021
ER -