Details
| Original language | English |
|---|---|
| Title of host publication | 2019 IEEE/ACM International Conference on Software and System Processes (ICSSP) |
| Subtitle of host publication | Proceedings |
| Publisher | Institute of Electrical and Electronics Engineers Inc. |
| Pages | 34-43 |
| Number of pages | 10 |
| ISBN (electronic) | 978-1-7281-3393-5 |
| ISBN (print) | 978-1-7281-3394-2 |
| Publication status | Published - May 2019 |
| Event | 2019 IEEE/ACM International Conference on Software and System Processes, ICSSP 2019 - Montreal, Canada Duration: 25 May 2019 → 25 May 2019 |
Abstract
Agile software development teams strive for fast and continuous feedback. Both the quality of the resulting software and the performance of the team require feedback. The performance of the team developments is often addressed in retrospectives which are not only part of the SCRUM framework, but also in general. Reflecting on incidents during the last sprint helps the team to increase performances, expressed by, e.g., efficiency and productivity. However, it is not only essential to identify volatile sprint performances, but also to characterize the primary cause to solve them. Main reasons for low performance are often not visible, primarily when they are related to social-driven team behavior, such as communication structures, mood, or satisfaction. In this paper, we analyze whether automated team feedback about retrospective sprint-behavior can help the team to increase performances due to additional awareness about the dynamic effects over time. In a comparative case study with 15 software projects and a total of 130 undergraduate students, we investigated the sustainable impact of feedback on human aspects. Our results indicate that automated feedback positively affects team performances - and customer satisfaction.
Keywords
- Agile, Information transparency, Pro-active feedback, Retrospectives, Team dynamics
ASJC Scopus subject areas
- Business, Management and Accounting(all)
- Organizational Behavior and Human Resource Management
- Computer Science(all)
- Hardware and Architecture
- Computer Science(all)
- Software
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2019 IEEE/ACM International Conference on Software and System Processes (ICSSP): Proceedings. Institute of Electrical and Electronics Engineers Inc., 2019. p. 34-43 8812840.
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - Behavior-driven dynamics in agile development
T2 - 2019 IEEE/ACM International Conference on Software and System Processes, ICSSP 2019
AU - Kortum, Fabian
AU - Klunder, Jil
AU - Schneider, Kurt
N1 - Funding information: ACKNOWLEDGMENT This work was funded by the German Research Society (DFG) under the project name Team Dynamics (2018-2020). Grant number 263807701.
PY - 2019/5
Y1 - 2019/5
N2 - Agile software development teams strive for fast and continuous feedback. Both the quality of the resulting software and the performance of the team require feedback. The performance of the team developments is often addressed in retrospectives which are not only part of the SCRUM framework, but also in general. Reflecting on incidents during the last sprint helps the team to increase performances, expressed by, e.g., efficiency and productivity. However, it is not only essential to identify volatile sprint performances, but also to characterize the primary cause to solve them. Main reasons for low performance are often not visible, primarily when they are related to social-driven team behavior, such as communication structures, mood, or satisfaction. In this paper, we analyze whether automated team feedback about retrospective sprint-behavior can help the team to increase performances due to additional awareness about the dynamic effects over time. In a comparative case study with 15 software projects and a total of 130 undergraduate students, we investigated the sustainable impact of feedback on human aspects. Our results indicate that automated feedback positively affects team performances - and customer satisfaction.
AB - Agile software development teams strive for fast and continuous feedback. Both the quality of the resulting software and the performance of the team require feedback. The performance of the team developments is often addressed in retrospectives which are not only part of the SCRUM framework, but also in general. Reflecting on incidents during the last sprint helps the team to increase performances, expressed by, e.g., efficiency and productivity. However, it is not only essential to identify volatile sprint performances, but also to characterize the primary cause to solve them. Main reasons for low performance are often not visible, primarily when they are related to social-driven team behavior, such as communication structures, mood, or satisfaction. In this paper, we analyze whether automated team feedback about retrospective sprint-behavior can help the team to increase performances due to additional awareness about the dynamic effects over time. In a comparative case study with 15 software projects and a total of 130 undergraduate students, we investigated the sustainable impact of feedback on human aspects. Our results indicate that automated feedback positively affects team performances - and customer satisfaction.
KW - Agile
KW - Information transparency
KW - Pro-active feedback
KW - Retrospectives
KW - Team dynamics
UR - http://www.scopus.com/inward/record.url?scp=85071365232&partnerID=8YFLogxK
U2 - 10.1109/icssp.2019.00015
DO - 10.1109/icssp.2019.00015
M3 - Conference contribution
AN - SCOPUS:85071365232
SN - 978-1-7281-3394-2
SP - 34
EP - 43
BT - 2019 IEEE/ACM International Conference on Software and System Processes (ICSSP)
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 25 May 2019 through 25 May 2019
ER -