Applying Social Network Analysis and Centrality Measures to Improve Information Flow Analysis

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

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  • University of Bamberg
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Details

Original languageEnglish
Title of host publicationProduct-Focused Software Process Improvement
Subtitle of host publication17th International Conference, PROFES 2016, Proceedings
EditorsSousuke Amasaki, Tommi Mikkonen, Michael Felderer, Pekka Abrahamsson, Anh Nguyen Duc, Andreas Jedlitschka
Place of PublicationCham
PublisherSpringer International Publishing AG
Pages379-386
Number of pages8
ISBN (electronic)978-3-319-49094-6
ISBN (print)9783319490939
Publication statusPublished - 2016

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10027 LNCS
ISSN (Print)0302-9743
ISSN (electronic)1611-3349

Abstract

In software development projects, documents are very important for sharing requirements and other information among employees. However, information can be transported in different ways. Conversations, meetings, workshops and emails convey and impart information as well. Especially large companies struggle in dealing with unclear and incorrect information flows. These information flows can be improved by means of information flow analysis and flow patterns. One technique to analyze information flows is the FLOW method. It supports visualization and analysis of information flows to detect lacks and anomalies and thereby improves information flows. An analyst gathers information transported in the company. Afterwards, information flows are visualized and analyzed based on patterns and personal experience. Nevertheless, analysis based on individual knowledge is error-prone. Hence, we improve the FLOW method with the help of social network analysis applying centrality measures to the FLOW method and to support the FLOW analyst.

ASJC Scopus subject areas

Cite this

Applying Social Network Analysis and Centrality Measures to Improve Information Flow Analysis. / Kiesling, Stephan; Klünder, Jil; Fischer, Diana et al.
Product-Focused Software Process Improvement: 17th International Conference, PROFES 2016, Proceedings. ed. / Sousuke Amasaki; Tommi Mikkonen; Michael Felderer; Pekka Abrahamsson; Anh Nguyen Duc; Andreas Jedlitschka. Cham: Springer International Publishing AG, 2016. p. 379-386 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10027 LNCS).

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Kiesling, S, Klünder, J, Fischer, D, Schneider, K & Fischbach, K 2016, Applying Social Network Analysis and Centrality Measures to Improve Information Flow Analysis. in S Amasaki, T Mikkonen, M Felderer, P Abrahamsson, AN Duc & A Jedlitschka (eds), Product-Focused Software Process Improvement: 17th International Conference, PROFES 2016, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 10027 LNCS, Springer International Publishing AG, Cham, pp. 379-386. https://doi.org/10.1007/978-3-319-49094-6_25
Kiesling, S., Klünder, J., Fischer, D., Schneider, K., & Fischbach, K. (2016). Applying Social Network Analysis and Centrality Measures to Improve Information Flow Analysis. In S. Amasaki, T. Mikkonen, M. Felderer, P. Abrahamsson, A. N. Duc, & A. Jedlitschka (Eds.), Product-Focused Software Process Improvement: 17th International Conference, PROFES 2016, Proceedings (pp. 379-386). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10027 LNCS). Springer International Publishing AG. https://doi.org/10.1007/978-3-319-49094-6_25
Kiesling S, Klünder J, Fischer D, Schneider K, Fischbach K. Applying Social Network Analysis and Centrality Measures to Improve Information Flow Analysis. In Amasaki S, Mikkonen T, Felderer M, Abrahamsson P, Duc AN, Jedlitschka A, editors, Product-Focused Software Process Improvement: 17th International Conference, PROFES 2016, Proceedings. Cham: Springer International Publishing AG. 2016. p. 379-386. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-49094-6_25
Kiesling, Stephan ; Klünder, Jil ; Fischer, Diana et al. / Applying Social Network Analysis and Centrality Measures to Improve Information Flow Analysis. Product-Focused Software Process Improvement: 17th International Conference, PROFES 2016, Proceedings. editor / Sousuke Amasaki ; Tommi Mikkonen ; Michael Felderer ; Pekka Abrahamsson ; Anh Nguyen Duc ; Andreas Jedlitschka. Cham : Springer International Publishing AG, 2016. pp. 379-386 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
Download
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abstract = "In software development projects, documents are very important for sharing requirements and other information among employees. However, information can be transported in different ways. Conversations, meetings, workshops and emails convey and impart information as well. Especially large companies struggle in dealing with unclear and incorrect information flows. These information flows can be improved by means of information flow analysis and flow patterns. One technique to analyze information flows is the FLOW method. It supports visualization and analysis of information flows to detect lacks and anomalies and thereby improves information flows. An analyst gathers information transported in the company. Afterwards, information flows are visualized and analyzed based on patterns and personal experience. Nevertheless, analysis based on individual knowledge is error-prone. Hence, we improve the FLOW method with the help of social network analysis applying centrality measures to the FLOW method and to support the FLOW analyst.",
author = "Stephan Kiesling and Jil Kl{\"u}nder and Diana Fischer and Kurt Schneider and Kai Fischbach",
note = "Funding Information: This work was supported by the German Federal Ministry of Education and Research under grant number K3: FKZ 13N13548 (2015-2018) and by the German Research Foundation (DFG) under grant number 263807701 (Project TeamFLOW, 2015-2017).",
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AU - Klünder, Jil

AU - Fischer, Diana

AU - Schneider, Kurt

AU - Fischbach, Kai

N1 - Funding Information: This work was supported by the German Federal Ministry of Education and Research under grant number K3: FKZ 13N13548 (2015-2018) and by the German Research Foundation (DFG) under grant number 263807701 (Project TeamFLOW, 2015-2017).

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AB - In software development projects, documents are very important for sharing requirements and other information among employees. However, information can be transported in different ways. Conversations, meetings, workshops and emails convey and impart information as well. Especially large companies struggle in dealing with unclear and incorrect information flows. These information flows can be improved by means of information flow analysis and flow patterns. One technique to analyze information flows is the FLOW method. It supports visualization and analysis of information flows to detect lacks and anomalies and thereby improves information flows. An analyst gathers information transported in the company. Afterwards, information flows are visualized and analyzed based on patterns and personal experience. Nevertheless, analysis based on individual knowledge is error-prone. Hence, we improve the FLOW method with the help of social network analysis applying centrality measures to the FLOW method and to support the FLOW analyst.

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