Analyzing knowledge gain of users in informational search sessions on the web

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Authors

  • Ujwal Gadiraju
  • Ran Yu
  • Stefan Dietze
  • Peter Holtz

Research Organisations

External Research Organisations

  • Leibniz-Institut für Wissensmedien (IWM)
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Details

Original languageEnglish
Title of host publicationCHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval
Pages2-11
Number of pages10
ISBN (electronic)9781450349253
Publication statusPublished - 1 Mar 2018
EventCHIIR 2018: ACM SIGIR Conference on Human Information Interaction and Retrieval - New Brunswick, United States
Duration: 11 Mar 201815 Mar 2018

Publication series

NameCHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval
Volume2018-March

Abstract

Web search is frequently used by people to acquire new knowledge and to satisfy learning-related objectives, but little is known about how a user’s knowledge evolves through the course of a search session. We present a study addressing the knowledge gain of users in informational search sessions. Using crowdsourcing, we recruited 500 distinct users and orchestrated real-world search sessions spanning 10 different topics and information needs. By using scientifically formulated knowledge tests we calibrated the knowledge of users before and after their search sessions, quantifying their knowledge gain. We investigated the impact of information needs on the search behavior and knowledge gain of users, revealing a significant effect of information need on user queries and navigational patterns, but no direct effect on the knowledge gain. Users on average exhibited a higher knowledge gain through search sessions pertaining to topics they were less familiar with. Our findings in this paper contribute important ground work towards advancing current research in understanding user knowledge gain through web search sessions.

ASJC Scopus subject areas

Cite this

Analyzing knowledge gain of users in informational search sessions on the web. / Gadiraju, Ujwal; Yu, Ran; Dietze, Stefan et al.
CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval. 2018. p. 2-11 (CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval; Vol. 2018-March).

Research output: Chapter in book/report/conference proceedingConference contributionResearchpeer review

Gadiraju, U, Yu, R, Dietze, S & Holtz, P 2018, Analyzing knowledge gain of users in informational search sessions on the web. in CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval. CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval, vol. 2018-March, pp. 2-11, CHIIR 2018, New Brunswick, United States, 11 Mar 2018. https://doi.org/10.1145/3176349.3176381
Gadiraju, U., Yu, R., Dietze, S., & Holtz, P. (2018). Analyzing knowledge gain of users in informational search sessions on the web. In CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval (pp. 2-11). (CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval; Vol. 2018-March). https://doi.org/10.1145/3176349.3176381
Gadiraju U, Yu R, Dietze S, Holtz P. Analyzing knowledge gain of users in informational search sessions on the web. In CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval. 2018. p. 2-11. (CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval). doi: 10.1145/3176349.3176381
Gadiraju, Ujwal ; Yu, Ran ; Dietze, Stefan et al. / Analyzing knowledge gain of users in informational search sessions on the web. CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval. 2018. pp. 2-11 (CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval).
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