Details
| Original language | English |
|---|---|
| Title of host publication | REFSQ 2021 Joint Proceedings of the Co-Located Events |
| Subtitle of host publication | Joint Proceedings of REFSQ 2021 Workshops, OpenRE, Poster and Tools Track, and Doctoral Symposium co-located with the 27th International Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2021) |
| Publication status | Published - 12 Apr 2021 |
| Event | Joint Workshops of the 27th International Conference on Requirements Engineering, REFSQ 2021 - OpenRE, Posters and Tools Track, and Doctoral Symposium - Essen, Germany Duration: 12 Apr 2021 → … |
Publication series
| Name | CEUR Workshop Proceedings |
|---|---|
| Publisher | CEUR Workshop Proceedings |
| Volume | 2857 |
| ISSN (Print) | 1613-0073 |
Abstract
Requirements Engineering is focused on eliciting, specifying and validating what customers and potential users say about the software they need. However, we have only little insight how users talk about software; this insight comes from short utterances in user forums and app stores. How do they describe the features of existing software What are the terms and concepts they use What do they have in mind and associate with the software Is it the user interface, underlying functionality, or domain issues We stipulate that an improved understanding of the user language will also improve the communication between users and developers about new features. Therefore, we propose to study comprehensive user utterances, and to define the so-called user view language. It comprises the concepts and relationships with which users describe their view of software. In this paper we describe our vision of the user view language. Then, we describe planned studies on user utterances and the challenges we see in investigating these utterances with natural language processing techniques. Our data provides an interesting testbed for such techniques and their combination.
Keywords
- natural language processing, requirements engineering, user language analysis, user view
ASJC Scopus subject areas
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REFSQ 2021 Joint Proceedings of the Co-Located Events: Joint Proceedings of REFSQ 2021 Workshops, OpenRE, Poster and Tools Track, and Doctoral Symposium co-located with the 27th International Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2021). 2021. (CEUR Workshop Proceedings; Vol. 2857).
Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review
}
TY - GEN
T1 - A Vision of Understanding the Users View on Software
AU - Schrieber, Hendrik
AU - Anders, Michael
AU - Paech, Barbara
AU - Schneider, Kurt
PY - 2021/4/12
Y1 - 2021/4/12
N2 - Requirements Engineering is focused on eliciting, specifying and validating what customers and potential users say about the software they need. However, we have only little insight how users talk about software; this insight comes from short utterances in user forums and app stores. How do they describe the features of existing software What are the terms and concepts they use What do they have in mind and associate with the software Is it the user interface, underlying functionality, or domain issues We stipulate that an improved understanding of the user language will also improve the communication between users and developers about new features. Therefore, we propose to study comprehensive user utterances, and to define the so-called user view language. It comprises the concepts and relationships with which users describe their view of software. In this paper we describe our vision of the user view language. Then, we describe planned studies on user utterances and the challenges we see in investigating these utterances with natural language processing techniques. Our data provides an interesting testbed for such techniques and their combination.
AB - Requirements Engineering is focused on eliciting, specifying and validating what customers and potential users say about the software they need. However, we have only little insight how users talk about software; this insight comes from short utterances in user forums and app stores. How do they describe the features of existing software What are the terms and concepts they use What do they have in mind and associate with the software Is it the user interface, underlying functionality, or domain issues We stipulate that an improved understanding of the user language will also improve the communication between users and developers about new features. Therefore, we propose to study comprehensive user utterances, and to define the so-called user view language. It comprises the concepts and relationships with which users describe their view of software. In this paper we describe our vision of the user view language. Then, we describe planned studies on user utterances and the challenges we see in investigating these utterances with natural language processing techniques. Our data provides an interesting testbed for such techniques and their combination.
KW - natural language processing, requirements engineering, user language analysis, user view
UR - http://www.scopus.com/inward/record.url?scp=85105602751&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85105602751
T3 - CEUR Workshop Proceedings
BT - REFSQ 2021 Joint Proceedings of the Co-Located Events
T2 - Joint Workshops of the 27th International Conference on Requirements Engineering, REFSQ 2021 - OpenRE, Posters and Tools Track, and Doctoral Symposium
Y2 - 12 April 2021
ER -