What determines FinTech success?—A taxonomy-based analysis of FinTech success factors

Publikation: Beitrag in FachzeitschriftArtikelForschungPeer-Review

Autorschaft

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Externe Organisationen

  • OFFIS - Institut für Informatik
  • Georg-August-Universität Göttingen
  • Universität Augsburg
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Details

OriginalspracheEnglisch
Aufsatznummer21
FachzeitschriftElectronic markets
Jahrgang33
Ausgabenummer1
Frühes Online-Datum19 Mai 2023
PublikationsstatusVeröffentlicht - Dez. 2023

Abstract

Value creation in the financial services sector has been fundamentally transformed by digitally born financial technology (FinTech) companies. FinTech companies synthesize information systems with financial services. Given its disruptive power, the FinTech phenomenon has received great attention in academic research, practice, and media. Still, limited systematic research provides a structure and holistic view of FinTechs’ success. Aiming to enhance understanding of the factors enabling FinTech success, we classify success factors across extant scientific literature on distinct FinTech business model archetypes. Our analysis reveals that the “cost–benefit dynamic of the innovation,” “technology adoption,” “security, privacy, and transparency,” “user trust,” “user-perceived quality,” and “industry rivalry” are crucial factors for FinTech success and can be seen as “grand challenges” for the FinTech ecosystem. In addition, we validate and discuss our findings with real-world examples from the FinTech industry and two interviews with stakeholders from the FinTech ecosystem. Our study contributes to the knowledge of FinTechs by providing a classification system of success factors for practitioners and researchers.

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What determines FinTech success?—A taxonomy-based analysis of FinTech success factors. / Werth, Oliver; Cardona, Davinia Rodríguez; Torno, Albert et al.
in: Electronic markets, Jahrgang 33, Nr. 1, 21, 12.2023.

Publikation: Beitrag in FachzeitschriftArtikelForschungPeer-Review

Werth O, Cardona DR, Torno A, Breitner MH, Muntermann J. What determines FinTech success?—A taxonomy-based analysis of FinTech success factors. Electronic markets. 2023 Dez;33(1):21. Epub 2023 Mai 19. doi: 10.1007/s12525-023-00626-7
Werth, Oliver ; Cardona, Davinia Rodríguez ; Torno, Albert et al. / What determines FinTech success?—A taxonomy-based analysis of FinTech success factors. in: Electronic markets. 2023 ; Jahrgang 33, Nr. 1.
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AU - Muntermann, Jan

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