Struggle to Settle down! Examining the Voices of Migrants and Refugees on Twitter Platform

Publikation: Beitrag in Buch/Bericht/Sammelwerk/KonferenzbandAufsatz in KonferenzbandForschungPeer-Review

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OriginalspracheEnglisch
Titel des SammelwerksCSCW 2021
UntertitelConference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing
Herausgeber (Verlag)Association for Computing Machinery (ACM)
Seiten95-98
Seitenumfang4
ISBN (elektronisch)9781450384797
PublikationsstatusVeröffentlicht - 23 Okt. 2021
Veranstaltung24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021 - Virtual, Online, USA / Vereinigte Staaten
Dauer: 23 Okt. 202127 Okt. 2021

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NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Abstract

Prior studies, mostly from the social science domain, have observed that mental stress and struggles are high for refugees. Information science researchers have found that social media data can be insightful for probing psychological stress. However, none of the previous studies, to the best of our knowledge, investigated social media data to identify the voices of migrants and refugees and analyzed their concerns. We have collected 0.15 million tweets, but only 2% of these tweets are the voices of migrants and refugees. In addition to non-refugee and non-migrant voices, we have classified their voices into three themes as follows: their generic views, initial struggles, and subsequent settlement in the host country. We have employed deep learning and transformer-based models for identifying these themes. Our best-performing transformer-based model has reported an accuracy of 75.89%. We have also identified some exciting avenues for future research.

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Struggle to Settle down! Examining the Voices of Migrants and Refugees on Twitter Platform. / Khatua, Aparup; Nejdl, Wolfgang.
CSCW 2021: Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery (ACM), 2021. S. 95-98 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

Publikation: Beitrag in Buch/Bericht/Sammelwerk/KonferenzbandAufsatz in KonferenzbandForschungPeer-Review

Khatua, A & Nejdl, W 2021, Struggle to Settle down! Examining the Voices of Migrants and Refugees on Twitter Platform. in CSCW 2021: Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing. Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW, Association for Computing Machinery (ACM), S. 95-98, 24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021, Virtual, Online, USA / Vereinigte Staaten, 23 Okt. 2021. https://doi.org/10.1145/3462204.3481773
Khatua, A., & Nejdl, W. (2021). Struggle to Settle down! Examining the Voices of Migrants and Refugees on Twitter Platform. In CSCW 2021: Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing (S. 95-98). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). Association for Computing Machinery (ACM). https://doi.org/10.1145/3462204.3481773
Khatua A, Nejdl W. Struggle to Settle down! Examining the Voices of Migrants and Refugees on Twitter Platform. in CSCW 2021: Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery (ACM). 2021. S. 95-98. (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). doi: 10.1145/3462204.3481773
Khatua, Aparup ; Nejdl, Wolfgang. / Struggle to Settle down! Examining the Voices of Migrants and Refugees on Twitter Platform. CSCW 2021: Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery (ACM), 2021. S. 95-98 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).
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