Details
| Titel in Übersetzung | Paradoxien von Luxusarbeit |
|---|---|
| Originalsprache | Englisch |
| Seiten (von - bis) | 189-194 |
| Seitenumfang | 6 |
| Fachzeitschrift | Zeitschrift fur Personalforschung |
| Jahrgang | 26 |
| Ausgabenummer | 2 |
| Publikationsstatus | Veröffentlicht - Mai 2012 |
Abstract
This article conceptually explores the dark side of luxury work, i.e. service work in the luxury segment, by using the analytical perspective of 'paradoxes'. We identify three paradoxes arising from the dark side of luxury work which are interrelated, affect different actors (managers, customers and workers), and are embedded in broader societal structures. We discuss the contribution of our paper to the literatures on service work and organizational paradoxes and outline starting points for future empirical research.
Schlagwörter
- Consumption, Emotional labor, Identity, Luxury services, Organizational paradoxes, Precarious work
ASJC Scopus Sachgebiete
- Betriebswirtschaft, Management und Rechnungswesen (insg.)
- Organisationslehre und Personalmanagement
Zitieren
- Standard
- Harvard
- Apa
- Vancouver
- BibTex
- RIS
in: Zeitschrift fur Personalforschung, Jahrgang 26, Nr. 2, 05.2012, S. 189-194.
Publikation: Beitrag in Fachzeitschrift › Artikel › Forschung › Peer-Review
}
TY - JOUR
T1 - Paradoxes of luxury work
AU - Sieben, Barbara
AU - Haunschild, Axel
PY - 2012/5
Y1 - 2012/5
N2 - This article conceptually explores the dark side of luxury work, i.e. service work in the luxury segment, by using the analytical perspective of 'paradoxes'. We identify three paradoxes arising from the dark side of luxury work which are interrelated, affect different actors (managers, customers and workers), and are embedded in broader societal structures. We discuss the contribution of our paper to the literatures on service work and organizational paradoxes and outline starting points for future empirical research.
AB - This article conceptually explores the dark side of luxury work, i.e. service work in the luxury segment, by using the analytical perspective of 'paradoxes'. We identify three paradoxes arising from the dark side of luxury work which are interrelated, affect different actors (managers, customers and workers), and are embedded in broader societal structures. We discuss the contribution of our paper to the literatures on service work and organizational paradoxes and outline starting points for future empirical research.
KW - Consumption
KW - Emotional labor
KW - Identity
KW - Luxury services
KW - Organizational paradoxes
KW - Precarious work
UR - http://www.scopus.com/inward/record.url?scp=84867493561&partnerID=8YFLogxK
U2 - 10.1688/1862-0000_ZfP_2012_02_Sieben
DO - 10.1688/1862-0000_ZfP_2012_02_Sieben
M3 - Article
AN - SCOPUS:84867493561
VL - 26
SP - 189
EP - 194
JO - Zeitschrift fur Personalforschung
JF - Zeitschrift fur Personalforschung
SN - 0179-6437
IS - 2
ER -