Miscommunication in Software Projects: Early Recognition Through Tendency Forecasts

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OriginalspracheEnglisch
Titel des SammelwerksProduct-Focused Software Process Improvement - 17th International Conference, PROFES 2016, Proceedings
Herausgeber/-innenSousuke Amasaki, Tommi Mikkonen, Michael Felderer, Pekka Abrahamsson, Anh Nguyen Duc, Andreas Jedlitschka
ErscheinungsortCham
Herausgeber (Verlag)Springer International Publishing AG
Seiten731-738
Seitenumfang8
ISBN (Print)9783319490939
PublikationsstatusVeröffentlicht - 2016

Publikationsreihe

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Band10027 LNCS
ISSN (Print)0302-9743
ISSN (elektronisch)1611-3349

Abstract

Efficient team communication is essential for software project success. Misunderstood or underestimated demands on customer requirements and insufficient information sharing within a team can rapidly cause the delay of software releases, hamper customer satisfaction or even endanger the project succeed. The challenges remain to quantify the right amount of communication according to durations, necessary effort, and the ambitions to avoid firefighting situations. Especially newly build or less experienced teams often struggle with their information flow. To improve team communication performances for these teams, we build an experience based classifier model that interpolates tendency forecasts with five approved team communication metrics from related work. The model matches archival project communications with present team conditions and computes tendency forecasts for the ongoing project. These future trends can indicate critical communication conditions right from early phases. Hence, they can reduce risks of miscommunication during a project.

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Miscommunication in Software Projects: Early Recognition Through Tendency Forecasts. / Kortum, Fabian; Klünder, Jil; Schneider, Kurt.
Product-Focused Software Process Improvement - 17th International Conference, PROFES 2016, Proceedings. Hrsg. / Sousuke Amasaki; Tommi Mikkonen; Michael Felderer; Pekka Abrahamsson; Anh Nguyen Duc; Andreas Jedlitschka. Cham: Springer International Publishing AG, 2016. S. 731-738 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Band 10027 LNCS).

Publikation: Beitrag in Buch/Bericht/Sammelwerk/KonferenzbandAufsatz in KonferenzbandForschungPeer-Review

Kortum, F, Klünder, J & Schneider, K 2016, Miscommunication in Software Projects: Early Recognition Through Tendency Forecasts. in S Amasaki, T Mikkonen, M Felderer, P Abrahamsson, AN Duc & A Jedlitschka (Hrsg.), Product-Focused Software Process Improvement - 17th International Conference, PROFES 2016, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Bd. 10027 LNCS, Springer International Publishing AG, Cham, S. 731-738. https://doi.org/10.1007/978-3-319-49094-6_62
Kortum, F., Klünder, J., & Schneider, K. (2016). Miscommunication in Software Projects: Early Recognition Through Tendency Forecasts. In S. Amasaki, T. Mikkonen, M. Felderer, P. Abrahamsson, A. N. Duc, & A. Jedlitschka (Hrsg.), Product-Focused Software Process Improvement - 17th International Conference, PROFES 2016, Proceedings (S. 731-738). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Band 10027 LNCS). Springer International Publishing AG. https://doi.org/10.1007/978-3-319-49094-6_62
Kortum F, Klünder J, Schneider K. Miscommunication in Software Projects: Early Recognition Through Tendency Forecasts. in Amasaki S, Mikkonen T, Felderer M, Abrahamsson P, Duc AN, Jedlitschka A, Hrsg., Product-Focused Software Process Improvement - 17th International Conference, PROFES 2016, Proceedings. Cham: Springer International Publishing AG. 2016. S. 731-738. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-49094-6_62
Kortum, Fabian ; Klünder, Jil ; Schneider, Kurt. / Miscommunication in Software Projects: Early Recognition Through Tendency Forecasts. Product-Focused Software Process Improvement - 17th International Conference, PROFES 2016, Proceedings. Hrsg. / Sousuke Amasaki ; Tommi Mikkonen ; Michael Felderer ; Pekka Abrahamsson ; Anh Nguyen Duc ; Andreas Jedlitschka. Cham : Springer International Publishing AG, 2016. S. 731-738 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
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abstract = "Efficient team communication is essential for software project success. Misunderstood or underestimated demands on customer requirements and insufficient information sharing within a team can rapidly cause the delay of software releases, hamper customer satisfaction or even endanger the project succeed. The challenges remain to quantify the right amount of communication according to durations, necessary effort, and the ambitions to avoid firefighting situations. Especially newly build or less experienced teams often struggle with their information flow. To improve team communication performances for these teams, we build an experience based classifier model that interpolates tendency forecasts with five approved team communication metrics from related work. The model matches archival project communications with present team conditions and computes tendency forecasts for the ongoing project. These future trends can indicate critical communication conditions right from early phases. Hence, they can reduce risks of miscommunication during a project.",
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