How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report

Publikation: Beitrag in Buch/Bericht/Sammelwerk/KonferenzbandAufsatz in KonferenzbandForschungPeer-Review

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OriginalspracheEnglisch
Titel des SammelwerksSense, Feel, Design
UntertitelINTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers
Herausgeber/-innenCarmelo Ardito, Rosa Lanzilotti, Alessio Malizia, Marta Larusdottir, Lucio Davide Spano, José Campos, Morten Hertzum, Tilo Mentler, José Abdelnour Nocera, Lara Piccolo, Stefan Sauer, Gerrit van der Veer
Herausgeber (Verlag)Springer Nature Switzerland AG
Seiten88-97
Seitenumfang10
ISBN (elektronisch)978-3-030-98388-8
ISBN (Print)978-3-030-98387-1
PublikationsstatusVeröffentlicht - 20 März 2022

Publikationsreihe

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Band13198 LNCS
ISSN (Print)0302-9743
ISSN (elektronisch)1611-3349

Abstract

Several software systems struggle with different contexts of use, e.g., due to a huge variety of end-user groups or various application scenarios. In some cases, the use of software systems may change due to external factors such as a pandemic. However, in other cases, software systems are known to be used in various contexts even before they are developed. In this case, it is crucial to consider as many different contexts of use as possible right from the beginning in order to avoid costly changes later on and, above all, user dissatisfaction. However, even when it is known that the software system will be used in different contexts, these contexts are often neither obvious nor easy to identify. We propose to use workshops with stakeholders as a mean to identify different contexts of use. These workshops can be conducted at different points in time, but in this paper, we present a workshop conducted before starting the development phase, that is, during the requirements elicitation phase (to identify the different contexts of use as early as possible). We conducted such a workshop in a large interdisciplinary research project with different institutions from research and practice. In this paper, we present the workshop structure and its results, our experiences, as well as take-aways highlighting how (online) workshops might support the requirements elicitation when different contexts of use are to be expected.

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How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report. / Brunotte, Wasja; Nagel, Lukas; Schneider, Kurt et al.
Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers. Hrsg. / Carmelo Ardito; Rosa Lanzilotti; Alessio Malizia; Marta Larusdottir; Lucio Davide Spano; José Campos; Morten Hertzum; Tilo Mentler; José Abdelnour Nocera; Lara Piccolo; Stefan Sauer; Gerrit van der Veer. Springer Nature Switzerland AG, 2022. S. 88-97 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Band 13198 LNCS).

Publikation: Beitrag in Buch/Bericht/Sammelwerk/KonferenzbandAufsatz in KonferenzbandForschungPeer-Review

Brunotte, W, Nagel, L, Schneider, K & Klünder, JA-C 2022, How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report. in C Ardito, R Lanzilotti, A Malizia, M Larusdottir, LD Spano, J Campos, M Hertzum, T Mentler, J Abdelnour Nocera, L Piccolo, S Sauer & G van der Veer (Hrsg.), Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Bd. 13198 LNCS, Springer Nature Switzerland AG, S. 88-97. https://doi.org/10.1007/978-3-030-98388-8_9
Brunotte, W., Nagel, L., Schneider, K., & Klünder, J. A.-C. (2022). How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report. In C. Ardito, R. Lanzilotti, A. Malizia, M. Larusdottir, L. D. Spano, J. Campos, M. Hertzum, T. Mentler, J. Abdelnour Nocera, L. Piccolo, S. Sauer, & G. van der Veer (Hrsg.), Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers (S. 88-97). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Band 13198 LNCS). Springer Nature Switzerland AG. https://doi.org/10.1007/978-3-030-98388-8_9
Brunotte W, Nagel L, Schneider K, Klünder JAC. How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report. in Ardito C, Lanzilotti R, Malizia A, Larusdottir M, Spano LD, Campos J, Hertzum M, Mentler T, Abdelnour Nocera J, Piccolo L, Sauer S, van der Veer G, Hrsg., Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers. Springer Nature Switzerland AG. 2022. S. 88-97. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-030-98388-8_9
Brunotte, Wasja ; Nagel, Lukas ; Schneider, Kurt et al. / How to Identify Changing Contexts of Use with Creativity Workshops : An Experience Report. Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers. Hrsg. / Carmelo Ardito ; Rosa Lanzilotti ; Alessio Malizia ; Marta Larusdottir ; Lucio Davide Spano ; José Campos ; Morten Hertzum ; Tilo Mentler ; José Abdelnour Nocera ; Lara Piccolo ; Stefan Sauer ; Gerrit van der Veer. Springer Nature Switzerland AG, 2022. S. 88-97 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
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T2 - An Experience Report

AU - Brunotte, Wasja

AU - Nagel, Lukas

AU - Schneider, Kurt

AU - Klünder, Jil Ann-Christin

N1 - Funding Information: This work was funded by the Deutsche Forschungsgemeinschaft (DFG, German Research Foundation) under Germany?s Excellence Strategy within the Cluster of Excellence PhoenixD (EXC 2122, Project ID 390833453).

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N2 - Several software systems struggle with different contexts of use, e.g., due to a huge variety of end-user groups or various application scenarios. In some cases, the use of software systems may change due to external factors such as a pandemic. However, in other cases, software systems are known to be used in various contexts even before they are developed. In this case, it is crucial to consider as many different contexts of use as possible right from the beginning in order to avoid costly changes later on and, above all, user dissatisfaction. However, even when it is known that the software system will be used in different contexts, these contexts are often neither obvious nor easy to identify. We propose to use workshops with stakeholders as a mean to identify different contexts of use. These workshops can be conducted at different points in time, but in this paper, we present a workshop conducted before starting the development phase, that is, during the requirements elicitation phase (to identify the different contexts of use as early as possible). We conducted such a workshop in a large interdisciplinary research project with different institutions from research and practice. In this paper, we present the workshop structure and its results, our experiences, as well as take-aways highlighting how (online) workshops might support the requirements elicitation when different contexts of use are to be expected.

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