Exploring User Authentication with Windows Hello in a Small Business Environment

Publikation: Beitrag in Buch/Bericht/Sammelwerk/KonferenzbandAufsatz in KonferenzbandForschungPeer-Review

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  • Ruhr-Universität Bochum
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Details

OriginalspracheEnglisch
Titel des SammelwerksProceedings of the Eighteenth Symposium on Usable Privacy and Security (SOUPS 2022) : August 7-9, 2022, Boston, MA, USA
Erscheinungsort[Berkeley, CA]
Seiten523-540
Seitenumfang18
ISBN (elektronisch)9781939133304
PublikationsstatusVeröffentlicht - 2022
Veranstaltung18th Symposium on Usable Privacy and Security, SOUPS 2022 - Boston, USA / Vereinigte Staaten
Dauer: 7 Aug. 20229 Aug. 2022

Abstract

Windows Hello for Business is Microsoft's latest attempt to replace passwords in Windows enterprise environments introduced with Windows 10. It addresses some of the common password problems like password leaks or phishing attacks, comes with built-in support for biometric authentication methods like fingerprint or facial recognition, and a new user interface. We conducted a qualitative study with 13 employees accompanying the introduction of Windows Hello in a small business studying its usability and deployability. Over five weeks, we measured authentication times, let participants rate their user experience, and conducted interviews at the end. In general, participants liked Windows Hello and found it more usable than the traditionalWindows sign-in scheme. Windows Hello was faster and perceived as more responsive than the traditional Windows login. However, participants tended to use PINs as a replacement for their (longer) passwords instead of using biometrics. Lack of hardware support (no biometric hardware available), the form factor of device or setup of their workplace (e.g., biometric hardware on the other side of the table) were some reasons to not use biometrics but stick with a well-known authentication method like a PIN.

ASJC Scopus Sachgebiete

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Exploring User Authentication with Windows Hello in a Small Business Environment. / Farke, Florian M.; Lassak, Leona; Pinter, Jannis et al.
Proceedings of the Eighteenth Symposium on Usable Privacy and Security (SOUPS 2022) : August 7-9, 2022, Boston, MA, USA. [Berkeley, CA], 2022. S. 523-540.

Publikation: Beitrag in Buch/Bericht/Sammelwerk/KonferenzbandAufsatz in KonferenzbandForschungPeer-Review

Farke, FM, Lassak, L, Pinter, J & Dürmuth, M 2022, Exploring User Authentication with Windows Hello in a Small Business Environment. in Proceedings of the Eighteenth Symposium on Usable Privacy and Security (SOUPS 2022) : August 7-9, 2022, Boston, MA, USA. [Berkeley, CA], S. 523-540, 18th Symposium on Usable Privacy and Security, SOUPS 2022, Boston, USA / Vereinigte Staaten, 7 Aug. 2022.
Farke, F. M., Lassak, L., Pinter, J., & Dürmuth, M. (2022). Exploring User Authentication with Windows Hello in a Small Business Environment. In Proceedings of the Eighteenth Symposium on Usable Privacy and Security (SOUPS 2022) : August 7-9, 2022, Boston, MA, USA (S. 523-540).
Farke FM, Lassak L, Pinter J, Dürmuth M. Exploring User Authentication with Windows Hello in a Small Business Environment. in Proceedings of the Eighteenth Symposium on Usable Privacy and Security (SOUPS 2022) : August 7-9, 2022, Boston, MA, USA. [Berkeley, CA]. 2022. S. 523-540
Farke, Florian M. ; Lassak, Leona ; Pinter, Jannis et al. / Exploring User Authentication with Windows Hello in a Small Business Environment. Proceedings of the Eighteenth Symposium on Usable Privacy and Security (SOUPS 2022) : August 7-9, 2022, Boston, MA, USA. [Berkeley, CA], 2022. S. 523-540
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abstract = "Windows Hello for Business is Microsoft's latest attempt to replace passwords in Windows enterprise environments introduced with Windows 10. It addresses some of the common password problems like password leaks or phishing attacks, comes with built-in support for biometric authentication methods like fingerprint or facial recognition, and a new user interface. We conducted a qualitative study with 13 employees accompanying the introduction of Windows Hello in a small business studying its usability and deployability. Over five weeks, we measured authentication times, let participants rate their user experience, and conducted interviews at the end. In general, participants liked Windows Hello and found it more usable than the traditionalWindows sign-in scheme. Windows Hello was faster and perceived as more responsive than the traditional Windows login. However, participants tended to use PINs as a replacement for their (longer) passwords instead of using biometrics. Lack of hardware support (no biometric hardware available), the form factor of device or setup of their workplace (e.g., biometric hardware on the other side of the table) were some reasons to not use biometrics but stick with a well-known authentication method like a PIN.",
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